Pensions Administrator

Posted 12 March by Equiniti Ending soon

Role Summary

The Pensions Administrator will be responsible for ensuring all activities are delivered accurately and in line with client quality, risk, regulatory and service expectation. The team will be responsible for a wide variety of pension administration.

Department Information

This is a key role within Pension Solutions Operations and provides a fantastic opportunity for a candidate with a good background in pensions administration.

Core Duties/Responsibilities

Successful candidate will be responsible for the following:

  • Provide administration service to customers, working to agreed targets
  • To complete / check casework and provide feedback
  • Resolving customer enquiries (oral and written)
  • Drafting of non-standard correspondence in response to customer enquiries
  • Performing and issuing pension calculations
  • Carrying out projects and ad-hoc activities, as determined by your Team Leader

Skills, Capabilities and Attributes

Successful candidate will demonstrate the following experience skills and behaviours:

  • Good communication skills
  • Strong desire to deliver exceptional customer service
  • Attention to detail and capable of following defined processes and procedures
  • The ability to develop positive and productive working relationships
  • Computer literate with a willingness to learn a variety of systems
  • Strong numeracy and literacy skills
  • Previous pensions experience is preferred (either DB or DC)

Required skills

  • Pension Administration
  • Pensions

Reference: 34656801

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