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Jobs from Cactus Search

Jobs from Cactus Search

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Contact Centre Resource Planning Manager

Posted Today by Cactus Search New Easy Apply

We are seeking a highly experienced Resource Planning Manager to jon our multi-sited client who have c400FTE across 4 geographically diverse locations. Leading a Planning and Real-time team the key focus of this role will be to provide a full planning and forecasting service for all contact centre staff...

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Sales Account Manager

Posted Yesterday by Cactus Search New Easy Apply

Superb Salary: £25k starting salary + £5K bonus + Amazing benefits A fantastic opportunity to join a fast-growing Birmingham based business Dynamic new retailer, with rapid growth plans & continued success, are now looking to recruit EXPERIENCED, target driven Sales Advisor’s to join their well-trained...

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Team Manager

Posted Yesterday by Cactus Search New Easy Apply

About the Role : A fantastic opportunity for someone who has proven experience of managing a team within a call centre environment to deliver exceptional customer service. The right person for the role will be passionate about delivering the right outcome to the customer and be able to motivate a team...

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Contact Centre Trainer - 6 Months Contract

Posted 5 days ago by Cactus Search Easy Apply

About the Role : Fantastic opportunity for someone who has proven experience of working in a training role within a customer focused environment. The role will be to work with the business to design, maintain and deliver high quality training solutions, having a proactive attitude to ensure the staff...

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Employee Engagement Manager

Posted 5 days ago by Cactus Search Easy Apply

Our client a rapidly changing, large organisation with a contact centre footprint right across the UK has the requirement for an Employee Engagement Manager to join their growing team. The successful candidate into this post will have a background in Employee Engagement and Satisfaction and will be a...

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Senior Resource Planning Manager

Posted 6 days ago by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Senior Resource Planning Manager for a contact centre based in South Yorkshire. Are you an experienced Senior Resource Planing Manager looking to join a highly regarded, leading UK business that will provide exceptional career prospects? The...

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Operations Manager

Posted 6 days ago by Cactus Search Easy Apply

I am currently recruiting for an excellent and highly driven Operations Manager to join a well-established but growth focused financial services business based in Essex. My client are recruiting for an Operations Manager and looking to pay between £38,000- £50,000 + a performance bonus of 10% + other...

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Sales Team Leader

Posted 1 week ago by Cactus Search Easy Apply

This is a fantastic opportunity for a Sales Team Leader whom has proven experience of managing agents in a call centre environment to join a well established business at an exciting time. The role will be to manage a team in a sales capacity cold & warm lead environment to convert the leads into business...

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Employee Engagement Manager

Posted 10 December by Cactus Search Easy Apply

Our client a rapidly changing, large organisation with a contact centre footprint right across the UK has the requirement for an Employee Engagement Manager to join their growing team. The successful candidate into this post will have a background in Employee Engagement and Satisfaction and will be a...

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Contact Centre Performance Manager

Posted 7 December by Cactus Search Easy Apply

We are looking for a highly experienced analytical Process Improvement Manager to support with the continuous improvement all contact centre areas. The successful candidate will be fully accountable for identifying trends, drive and champion change to improve performance and managing the full life cycle...

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Head of Omni Channel Contact Centre

Posted 4 December by Cactus Search Easy Apply

About the Role : This is a fantastic opportunity for someone who has proven experience of working with a business through extensive change both culturally and operationally. This role will be to lead, motivate and develop a customer orientated contact centre throughout and beyond the implementation of...

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Resource Planning & BI Team Leader

Posted 29 November by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Resource Planning + Business Insight Team Leader for a contact centre based in Halifax This role is paying upto £35k per annum + Package. Are you an experienced Resource Planing specialist, with experience producing recomendations VIA BI Tools...

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Forecasting and Planning Manager

Posted 29 November by Cactus Search Easy Apply

We have a fantastic opportunity for an experienced Workforce Planning Manager to join a progressive, rapidly changing utilities organisation in Surrey. The organisation are embarking on a major and complete Contact Centre re-design (technology, process and environment) and as such it’s an amazingly exciting...

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Client Account Director Outsourcing BPO

Posted 28 November by Cactus Search Easy Apply

I am currently recruiting for a Client Account Director to join a very well-renowned business. The salary for this role is paying up to £90,000 + 30% bonus + excellent benefits. This role can be based in either South Wales or London however there will be travel to both sites. The ideal candidate should...

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Reporting Analyst

Posted 27 November by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Reporting Analyst for a contact centre based in Swindon. This role is paying upto £36k per annum + Package. Are you an experienced Data Analyst looking to join a highly regarded, leading UK business that will provide exceptional career prospects?...

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Account Manager BPO Outsourcing

Posted 27 November by Cactus Search Easy Apply

I am currently recruiting for an ambitious & tenacious Account Manager to support huge growth for this award winning organisation. With an already existing impressive client base and constantly growing, this dynamic organisation is currently undertaking an exciting strategic transformation with ambitious...

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Contact Centre Team Leader

Posted 27 November by Cactus Search Easy Apply

I am currently recruiting for an experienced Customer Service Team Leader to manage a small specialist Customer Service Team Leader based in Central London. The salary for this role is paying £24,500 + excellent benefits. you’ll play an essential role, leading from the front in our mission to deliver...

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Collections Team Leader

Posted 26 November by Cactus Search Easy Apply

Reporting into the Collections Manager for this exciting, growing organisation, the successful candidate into this post will possess a background in successful leadership of a Collections Team, to deliver to targets, maintain compliance and drive efficiencies within a large, complex organisation. In order...

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Contact Centre Manager

Posted 23 November by Cactus Search Easy Apply

I am currently seeking an experienced Contact Centre Manager to join a very well established business based in South Wales. This role is paying £45,000 - £50,000 + bonus + other excellent benefits. This role will be ideal for a Operations Manager who has experience in leadership in a call/contact centre...

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Real Time Analyst

Posted 23 November by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Real Time Analyst for a contact centre based within Swindon. This role is paying upto £47k per annum + Package. Are you an experienced Real Time Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

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Forecasting Analyst

Posted 23 November by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Forecasting Analyst for a contact centre based in Swindon. This role is paying upto £34k per annum + Package. Are you an experienced Forecasting Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

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Scheduling Analyst

Posted 23 November by Cactus Search Easy Apply

We are currently recruiting for an excellent and experienced Scheduling Analyst for a contact centre based within Leeds. This role is paying upto £25k per annum + Package. Are you an experienced Scheduling Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

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Contact Centre Team Manager

Posted 21 November by Cactus Search Easy Apply

I am currently recruiting for an experienced Customer Service Team Manager to join a newly established and forward thinking business based in the Brighton. The salary for this role is paying £25,000 + excellent benefits including a pension and cycle to work scheme. Please be aware the current of the working...

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Contact Centre Coach

Posted 21 November by Cactus Search Easy Apply

I am currently recruiting for an experienced Contact Centre Coach to join a very well established but growing and forward thinking business in Leeds. The salary for this role is paying between £25,000 -£29,000 + excellent benefits. (FLEXIBLE working hours) Experience of Training and coaching Team Leaders...

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Vendor Manager

Posted 16 November by Cactus Search Easy Apply

We are searching for a highly experienced, capable and credible Vendor Manager (Contact Centre) for one of our multi-site High end Brand customer experience clients. With a demonstrable background in leading successful CEX Contact Centre Outsourcing or Vendor Relationship Management. Working with the...

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