Jobs from Cactus Search

We are seeking a highly experienced Resource Planning Manager to jon our multi-sited client who have c400FTE across 4 geographically diverse locations. Leading a Planning and Real-time team the key focus of this role will be to provide a full planning and forecasting service for all contact centre staff...

Superb Salary: £25k starting salary + £5K bonus + Amazing benefits A fantastic opportunity to join a fast-growing Birmingham based business Dynamic new retailer, with rapid growth plans & continued success, are now looking to recruit EXPERIENCED, target driven Sales Advisor’s to join their well-trained...

About the Role : A fantastic opportunity for someone who has proven experience of managing a team within a call centre environment to deliver exceptional customer service. The right person for the role will be passionate about delivering the right outcome to the customer and be able to motivate a team...

About the Role : Fantastic opportunity for someone who has proven experience of working in a training role within a customer focused environment. The role will be to work with the business to design, maintain and deliver high quality training solutions, having a proactive attitude to ensure the staff...

Our client a rapidly changing, large organisation with a contact centre footprint right across the UK has the requirement for an Employee Engagement Manager to join their growing team. The successful candidate into this post will have a background in Employee Engagement and Satisfaction and will be a...

We are currently recruiting for an excellent and experienced Senior Resource Planning Manager for a contact centre based in South Yorkshire. Are you an experienced Senior Resource Planing Manager looking to join a highly regarded, leading UK business that will provide exceptional career prospects? The...

I am currently recruiting for an excellent and highly driven Operations Manager to join a well-established but growth focused financial services business based in Essex. My client are recruiting for an Operations Manager and looking to pay between £38,000- £50,000 + a performance bonus of 10% + other...

This is a fantastic opportunity for a Sales Team Leader whom has proven experience of managing agents in a call centre environment to join a well established business at an exciting time. The role will be to manage a team in a sales capacity cold & warm lead environment to convert the leads into business...

Our client a rapidly changing, large organisation with a contact centre footprint right across the UK has the requirement for an Employee Engagement Manager to join their growing team. The successful candidate into this post will have a background in Employee Engagement and Satisfaction and will be a...

We are looking for a highly experienced analytical Process Improvement Manager to support with the continuous improvement all contact centre areas. The successful candidate will be fully accountable for identifying trends, drive and champion change to improve performance and managing the full life cycle...

About the Role : This is a fantastic opportunity for someone who has proven experience of working with a business through extensive change both culturally and operationally. This role will be to lead, motivate and develop a customer orientated contact centre throughout and beyond the implementation of...

We are currently recruiting for an excellent and experienced Resource Planning + Business Insight Team Leader for a contact centre based in Halifax This role is paying upto £35k per annum + Package. Are you an experienced Resource Planing specialist, with experience producing recomendations VIA BI Tools...

We have a fantastic opportunity for an experienced Workforce Planning Manager to join a progressive, rapidly changing utilities organisation in Surrey. The organisation are embarking on a major and complete Contact Centre re-design (technology, process and environment) and as such it’s an amazingly exciting...

I am currently recruiting for a Client Account Director to join a very well-renowned business. The salary for this role is paying up to £90,000 + 30% bonus + excellent benefits. This role can be based in either South Wales or London however there will be travel to both sites. The ideal candidate should...

We are currently recruiting for an excellent and experienced Reporting Analyst for a contact centre based in Swindon. This role is paying upto £36k per annum + Package. Are you an experienced Data Analyst looking to join a highly regarded, leading UK business that will provide exceptional career prospects?...

I am currently recruiting for an ambitious & tenacious Account Manager to support huge growth for this award winning organisation. With an already existing impressive client base and constantly growing, this dynamic organisation is currently undertaking an exciting strategic transformation with ambitious...

I am currently recruiting for an experienced Customer Service Team Leader to manage a small specialist Customer Service Team Leader based in Central London. The salary for this role is paying £24,500 + excellent benefits. you’ll play an essential role, leading from the front in our mission to deliver...

Reporting into the Collections Manager for this exciting, growing organisation, the successful candidate into this post will possess a background in successful leadership of a Collections Team, to deliver to targets, maintain compliance and drive efficiencies within a large, complex organisation. In order...

I am currently seeking an experienced Contact Centre Manager to join a very well established business based in South Wales. This role is paying £45,000 - £50,000 + bonus + other excellent benefits. This role will be ideal for a Operations Manager who has experience in leadership in a call/contact centre...

We are currently recruiting for an excellent and experienced Real Time Analyst for a contact centre based within Swindon. This role is paying upto £47k per annum + Package. Are you an experienced Real Time Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

We are currently recruiting for an excellent and experienced Forecasting Analyst for a contact centre based in Swindon. This role is paying upto £34k per annum + Package. Are you an experienced Forecasting Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

We are currently recruiting for an excellent and experienced Scheduling Analyst for a contact centre based within Leeds. This role is paying upto £25k per annum + Package. Are you an experienced Scheduling Analyst looking to join a highly regarded, leading UK business that will provide exceptional career...

I am currently recruiting for an experienced Customer Service Team Manager to join a newly established and forward thinking business based in the Brighton. The salary for this role is paying £25,000 + excellent benefits including a pension and cycle to work scheme. Please be aware the current of the working...

I am currently recruiting for an experienced Contact Centre Coach to join a very well established but growing and forward thinking business in Leeds. The salary for this role is paying between £25,000 -£29,000 + excellent benefits. (FLEXIBLE working hours) Experience of Training and coaching Team Leaders...

We are searching for a highly experienced, capable and credible Vendor Manager (Contact Centre) for one of our multi-site High end Brand customer experience clients. With a demonstrable background in leading successful CEX Contact Centre Outsourcing or Vendor Relationship Management. Working with the...