Customer Relations Expert

Posted 12 April by Policy Expert Featured

Do you want to work for an award winning innovative company? Do you want to work in a company who are forward thinking and openly recognise employee contribution within the work place? Are you an individual who prides yourself on your customer service and want to join a company who are industry recognised for their customer experience?

Policy Expert launched in 2011 because we wanted to put people first. Within two years we became the number 1 rated UK home insurance provider on Review Centre - an accolade we've held ever since.

We are actively recruiting for individuals to join our customer facing team dealing with our existing customers. The main focus of this role will be retaining customers by assisting them to renew their existing policies for various insurance products with us through offering an exceptional service.

As the fastest growing insurer in the UK, this role is fast paced and varied. You will be working within a FCA regulated business so the right individual must enjoy working within an organised and structured environment. You will be self motivated and have the natural desire to succeed.

The ideal candidate will have previous experience working with customers over the phone and enjoy a targeted and sales focused environment.

We offer candidates a good working environment along with the opportunity to join a successful team. You will enjoy a fun and interactive social environment for break times along with a focus on employee well being. As Policy Expert is expanding we have a structured approach to progression internally and offer some employees a recognised certificate in management training.

If you want to find out more, apply online now!

Required skills

  • Customer Service
  • Insurance
  • Sales Executive

Application questions

Have you dealt with customers via the phone in your previous employment?
Do you have customer services experience?
Do you have sales experience?

Reference: 34575893

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