Reed Business Support is recruiting on behalf of an established logistics and infrastructure business in the Blackburn area who are looking for an addition to their busy team on a permanent basis.
The overall responsibility of the role will be to support the client services team by effective management of systems, processes and resources. You will also be responsible for providing management information and client communication to ensure the effective delivery of client requirements.
• Co-ordinate client services KPI’s and management information.
• Update internal functions on client development plans and changes.
• Liaise with internal functions to ensure the effective handover of client briefs.
• Assist the client services team to generate management reports to ensure client satisfaction.
• Support opportunities to develop client accounts.
• Produce client cost estimates.
• Ensure client invoices are sent out with accuracy.
• Carry out post promotional evaluations.
• Maintain information management systems.
To be considered for this role, you will have previous experience in a similar role position within account management, customer service or customer focused administration.
If you thrive on customer satisfaction then this is the role for you!
Salary is circa £18,000-20,000pa plus benefits, working Monday – Friday 9am – 5pm.
Following completion of a successful probationary period employees can enrol onto the company’s Academy whereby you can undergo training and obtain formal qualifications, enrol on the pension scheme and will be entitled to company sick pay. Holidays start at 28 days pa (including bank holidays) and increase up to 33 days pa with service. They also offer a life assurance scheme.
If you are great at building rapport with customers, self-motivated and driven, then do not hesitate in replying to this advert with your up to date CV attached or call Victoria O'Connor on 01772 200843 for more information.
Our client wishes to recruit for this role very quickly, therefore if you receive a missed call from us, please call back as soon as possible to not miss out on an opportunity.
Please note that due to high volumes received, only short listed candidates will be contacted for a first stage telephone interview.
Know anyone that may be interested? Reed pay £50s worth of shopping vouchers for successful referrals.
Reed Specialist Recruitment Limited is an employment agency and employment business
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