Administration Assistant

Posted 19 March by The Search Consultant Easy Apply

Position

Payments and Operations Executive

Location

Kensington, London

Role Summary

  • Receiving and keeping a log of all fines received
  • Using our booking system and liaising with our Customer Service Team to identify whether the fine is internal or external.
  • Chasing relevant customers to obtain payment, within a fixed time.
  • Keeping accurate information.
  • Provide excellent customer service for all customers
  • Work as part of a team and adopt a flexible approach to increase and maintain the quality of service
  • Provide accurate information to customers

Qualifications/ Requirements

  • Competent with Excel and Word
  • Excellent organisational and administrative skills
  • Attention to detail
  • A calm and analytical approach to problem solving
  • Excellent communication, and interpersonal skills with the ability to work effectively with people at all levels of the organisation
  • Ability to quickly identify and prioritise issues, create solutions and meet deadlines
  • Ability to work under pressure
  • Ability to build strong relationships with internal teams and external customer

Reference: 34714323

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