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Management : Win-Win Negotiation and Conflict Management

Management, Management Courses, Business management Courses, Online Management Course, Online Leadership

Simpliv LLC

Summary

Price
£50 inc VAT
Or £16.67/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Overview

About this Course
In the “Win-Win Negotiation and Conflict Management” course, you will learn strategies to create win-win negotiation agreements and develop a game plan for effective negotiation. In the module "Develop Your BATNA" students learn how to generate outside options (Best Alternative To Negotiated Agreements) to increase power and leverage at the bargaining table. In the module "Target Points and Anchoring" students learn how to optimally set goals and aspirations to avoid the “winner’s curse” and “chilling effect”. In the module "
Basic knowledge
Negotiation
BATNA, Reservation Price, Target Point
Concessions
Creating Value and De-escalating Conflict

Description

What you will learn
Learn how to negotiate in a collaborative fashion in large and small business situations

Ultimate Time Management


Basic knowledge
Negotiation
BATNA, Reservation Price, Target Point
Concessions
Creating Value and De-escalating Conflict

"The Art of Concessions" students learn when and how to make concessions and convincingly persuade the counterparty to make concessions. In the module "Win-Win Negotiation" students learn specific techniques that result in better financial deals as well as improve relationships and trust at the negotiation table. In the module "Creating Value" students learn what to reveal and what to conceal and how to use information to build mutual gains. In the module "Interests, Rights, and Power" students examine their own conflict styles and understand how their communication style affects the quality and likelihood of successful conflict resolution. In the module "Conflict Escalation and Irrational People" students learn strategies on how to neutralize angry, emotional people, and successfully re-open negotiation when trust has been broken. In the module "Reputation and Ethics" students learn the 5 key metrics for assessing negotiation ethics and the 4 key types of negotiator reputations including, “cream puffs”, “nice-and-reasonable”, “tough-but-fair” and “liar-manipulators”.

Who is this course for?

Anybody who wants to Master Time Management
Employers with Staff to Train
People that want to get ahead in their Career

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Management
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