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Understanding The Buyer

Accredited by The CPD Qualifications Group


National Business School Ltd

Summary

Price
£474 inc VAT
Or £52.67/mo. for 9 months...
Study method
Online
Duration
40 hours · Self-paced
Qualification
No formal qualification
CPD
40 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

What is the study of Understanding the Buyer and why is it so important? The study of Understanding the Buyer is basically studies that are being done on the customer, to better understand him/her in order to serve them better. It is the study of what your buyer likes or hates, this will enable you to serve them better and in turn make good money for yourself while doing that.

This course will explore the principles and practices of sellers in meeting the day-to-day needs of their customers, what they like, what they don’t like, how best they will like to be treated, as well as their regular needs and purchases. This course will also familiarise participants with the methods of studying the interactions that occur between companies and their intending and existing customers.

Certificate

We send certificates to students within 24 hours of course completion. Students will be awarded the Understanding The Buyer Diploma Level 4. PDF Certificate will cost £15 and hard copy will cost £20. we can post to all over the world.

Accreditation

The course is accredited by The CPD Qualifications Group.

Course Delivery

This is a self-study course, students have 100% freedom to complete the course, there is no time restriction on this course. There is no attendance required for this course.

Assessment

The course will be assessed on the basis of one assignment, we believe doing practical assignments are the best way to assess the ability of the students and also it is the best way to make them apply what they have learned into practice, students can start their assignment from day one and complete the course as soon as they submit their assignment.

Course Duration

The course is valid for 12 months, however, students can complete their course as soon as they submit their assignment. The assessment will take 24 hours. So if there is a job opportunity for you, please do not hesitate to apply for this prestigious course.

Course Mode

This is a self-study course, students have 100% freedom to complete the course in their own time, there is no time restriction on this course. There is no attendance required for this course. Students can study this course from all over the world as long as they have internet connection.

Learning Materials

Students will be provided all the learning text materials to assist them in completing the course. The text books will be of different sizes. Our experts have chosen the right text books for each course. Students can use other books as well in order to assist their course works. Students will have 24/7 access to the course materials.

CPD

40 CPD hours / points
Accredited by The CPD Certification Service

Description

Better understanding the buying process is an important part of developing buyer relationships. This course discusses the difference between consumer buyers and business buyers. It also discusses the detailed steps of a buyer’s purchasing decision, as well as the communication skills salespeople need to develop.

Better understanding the buying process is an important part of developing buyer relationships. Better understanding your customer and how to effectively guide them through the sales process can be one of the most challenging tasks in selling. While the sales process itself should remain the same with every customer, almost every single customer is different. How then can you ensure that you are successfully satisfied every customer, not just the easy ones? How do you handle the difficult customer? What about how to handle a customer asking for a discount?

Course Benefits

  • At the end of this diploma course, you will be awarded a Certificate in Understanding the Buyer course, and will:
  • Learn the number 1 Rule in Selling
  • NEVER lose a deal over price
  • Know how to instantly build credibility
  • Develop the Power to Predict
  • Build relationships with your customers
  • Understand the important rules in selling
  • Understand the REAL reason people actually buy anything
  • Easily create communication that inspires your customers

Who is this course for?

  • This Understanding the Buyer course is to open every individual who is interested in developing better customer relationship.
  • This course is open to College-going individuals and Graduates interested in building a career as a customer rep or sales person in the future

Requirements

  • Learners should be 16 or over to undertake the qualification
  • Good understanding of English language is required to attend this course.

Career path

This training leads you to become a customer rep expert, sales personnel, sales manager, customer care consultant, and so on. Also, skills in Understanding The Buyer are of great value for progression in related higher studies.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.