Traineeship - Customer Service
A learning programme made of 5 qualifications and work experience.
Rewards Training
Summary
This course is fully-funded for those aged 16-24 and not employed, in education or training.
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Location & dates
The Pinnacle, Station Way
Crawley
West Sussex
RH101JH
United Kingdom
Overview
Traineeships are a focused, flexible offer with a direct line of sight to employment. They allow young people to continue in learning with a work-based programme of training designed to help them develop the skills and experience needed to secure apprenticeships and other sustainable employment.
In this Customer Service Traineeship you will gain valuable workplace experience as well as gaining qualifications needed for future employment in the sector.
Qualification
Functional Skills Qualification in Mathematics at Level 2
City & Guilds Functional Skills Qualification in English at Level 2
Level 2 Certificate in Principles of Customer Service
Level 1 Certificate in Personal Development for Employability (RQF)
BCS Level 1 Essential Digital Skills for Work
Resources
- Rewards Traineeship Factsheet -
Description
What Are Traineeships?
They are an education and training programme with work experience for young people whose preference is to find a job or apprenticeship but who lack the skills, experience and behaviours sought by employers.
Traineeships are a focused, flexible offer with a direct line of sight to employment. They allow young people to continue in learning with a work-based programme of training designed to help them develop the skills and experience needed to secure apprenticeships and other sustainable employment.
Rewards Training offer traineeships flexibly over a minimum of 10 weeks and include a minimum of 70 hours practical work experience with selected employers.
Learning Programmes will consist of the following four elements:
Work Preparation Training
A focused period of work preparation training, covering areas like CV writing, interview preparation, job search and inter-personal skills.
Work Placement
A high-quality work experience placement with an employer to give the young person meaningful work experience and an opportunity to develop workplace skills. Work placements will be for a minimum of 70 hours.
Basic Skills Training
A basic skills element with English, Maths and lCT where needed
Vocational Training
Flexible vocational learning and qualifications with a focus on preparing the trainee for occupational standards within apprenticeships or occupation specific employment.
Who is this course for?
People aged 16-24, who are currently not working and looking to gain valuable occupationally specific qualifications and experience of the workplace.
Requirements
Eligibility
- Must be aged 16-24
- Must be unemployed
- Must be eligible to work in England
Career path
On successful completion of a traineeship, the trainee will have:
Completed a minimum of 70 hours of work experience related to their chosen pathway.
Achieved Nationally recognised qualifications in each of the training elements including GCSE equivalencies in English, Maths and ICT where needed.
Received career advice and be ready to progress to meaningful employment or onto an apprenticeship.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
