Team Leadership Skills
Activia Training
Summary
Location & dates
46 The Priory, Queensway
Birmingham
B47LR
United Kingdom
Felix Road
Bristol
Avon
BS50HE
United Kingdom
Leeds
LS11BA
United Kingdom
23-25 Friar Lane
Leicester
LE15QQ
United Kingdom
Overview
Our Team Leadership Skills course will push your Supervisor Training skills to a new level.
This one-day workshop deals with the essential skills needed for successful team leadership, in how teams work, managing performance, providing feedback, influencing relationships and problem solving.
CPD
Description
Introduction and Course Overview
- Introduction and Course Overview
- Learning Objectives
Leaders vs Managers
- The Roles of Leaders and Managers
- The Focus of Leaders and Managers
- The Nature of Contributions from Leaders and Managers
- Combining Leadership and Management
Leadership in Teams
- What is Leadership?
- Good Practice
- A Quick Background to Leadership Studies
- What Makes People Follow Their Leaders
- Direction and Support
- Team Leadership
- Mixed roles
The Situational Leadership Model
- Directive and Supportive Styles
- Structure of the Situational Leadership Model
- Your Primary and Secondary Leadership Styles
- Your Leadership Style Profile
- Your Preferred Leadership Style
Performance Coaching
- How Things Get Misinterpreted
- Coaching vs Mentoring
- The Benefits of Coaching
- The Five Critical Coaching Skills
- The Six Step Process for Performance Improvement Meetings
Evaluating Staff Performance
- The Need for Performance Evaluation
- 10 Methods of Performance Evaluation
Giving Constructive Feedback
- When Feedback is Needed
- Feedback Scenarios
- Characteristics of Constructive Feedback
- Feedback Techniques - The Sandwich Approach
- Feedback Techniques - The BOOST model
- Feedback Techniques - The EECC model
- Also Remember ...
- Tips to Encourage Feedback
- Role Play: The Monthly Report
- Receiving Feedback Graciously
Influencing Relationships
- The Influence Zone
- Six Strategies for Influencing People
- Methods of Influence
- Nine Influencing Tactics
Effective Problem Solving
- Problem Solving Defined
- The Seven Step Process for Effective Problem Solving
- Eight Tips for Solving Problems
- Exercise: Waynes Dilemma
Your Personal Action Plan
- Statements of Intent
- Further Notes
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Who is this course for?
Staff supervisors, team leaders and line managers, present and aspiring, who want an insight into how to put 'man management' concepts into practice and achieve better results from their staff.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.