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Salesforce - Training Course -Introduction & Intermediate Level


Brooklands College eLearning

Summary

Price
£185 inc VAT
Finance options
Flexible, interest-free, part payment options available.
Study method
Online
Duration
1 year · Self-paced
Qualification
No formal qualification

Overview

Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course.

Description

This course is available to ensure that you have a comprehensive understanding of all the features and elements that lie within Salesforce.

Course Units

Introduction to Salesforce Automation

  • Course and Instructor Introduction
  • What is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Working with the Salesforce System

  • Creating Accounts and Contacts
  • Creating Leads and Opportunities
  • Sales Process
  • Leads Through Social Channels

Salesforce Solution

  • Core Problem
  • Managing Accounts
  • Badges and Campaigns
  • Custom Apps

Salesforce Admin

  • Introduction to RDBMS
  • Introduction to The Cloud
  • Introduction to Virtual Machines
  • Salesforce Development
  • Introduction to Building in the Cloud
  • Salesforce Set Up

Migrating to Salesforce

  • Tasks to Complete Before Migration
  • Frequently Asked Questions

Course Conclusion

  • The Salesforce Solution
  • Conclusion

Who is this course for?

This Salesforce course is for anyone who has day-to-day contact with the SalesForce software and would like to know all functions and features, or anyone who is a prospective Salesforce user looking to get ahead of the game.

Requirements

There are no requirements for this Salesforce course.

Career path

If you complete this course you will be able to utilise the CRM software to its full capacity as a salesman, sales manager or SalesForce specialist.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.