Skip to content

ITIL Orientation

1 Training

Summary

Price
£119 inc VAT
Or £39.67/mo. for 3 months...
Study method
Online
Duration
Self-paced
Certification
ITIL v2 Foundation
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately

Overview

The ITIL Orientation course is a basic course designed for IT professionals to understand the IT infrastructure library related to business and IT, improve IT service quality, control costs and balance resource allocations. The course offers first-hand knowledge to individuals on the benefits of ITIL. The course highlights principles of IT service management. It is a course for beginners who want to expand their knowledge in information technology and take a step in the field of service management.

Certification

ITIL v2 Foundation

Course media

Description

Learning Outcomes

  • Learn the key concepts and principles of IT service management.
  • Define the roles and activities involved within service lifecycle.
  • Understand the overall life cycle to the service management process.
  • Learn the benefits of implementing ITIL in an organisation.
  • Learn the basic concepts related to the service lifecycle.
  • Understand the relationships between each component in the service lifecycle.

Course Titles

  • ITIL – Orientation (Rev. 1.6) – ITIL’s Lifecycle Approach to IT Service Management

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at anytime.

Method of Assessment

At the end of the ITIL Orientation course you will be required to take a multiple choice question assessment test comprising of 40 questions within 60 minutes duration. The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 65%, closed book.

If it is an official exam you will have to purchase it separately on the relevant website.

Certification

Those who successfully complete the exam will be awarded the certificate in ITIL Orientation.

Awarding Body

The certificate will be awarded by ITIL. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Who is this course for?

  • The course is aimed at IT consultants.
  • Managers and Team Leaders.
  • Senior technical staff
  • IT Architects and IT Planners.
  • IT Audit Managers and IT Security Managers.
  • Individuals seeking ITIL Expert certificate in IT Service Management.

Requirements

  • The course requires no formal pre-requisites.
  • Familiarity with IT-related work is recommended.

Career path

  • IT Manager – £38,366 per annum
  • Systems Architect – £50,210 per annum
  • IT Consultant – £38,976 per annum
  • IT Architect – £57,806 per annum
  • Business Analyst – £35,543 per annum
  • IT Project Manager – £42,549
  • IT Team Leader – £35,044 per annum

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Online courses