ITIL® 4 Foundation Course with Official Exam
Discounts Available | Awarded by Axelos | Ofqual Regulated | Official Exam Included | Course Manual Included
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ITIL® 4 Foundation Course with Official Exam
Win more customers and create value with ITIL® 4 Foundation course!
Service management strategies are paramount for global organisations to build, deliver, and control quality services to their customers. The ITIL® 4 Foundation course is designed to help learners, future leaders, and progressive managers to elevate their service management skills and boost knowledge related to IT service management.
The ITIL® 4 Foundation course will allow you to boost business revenues, leading to customers’ retention and increase. By gaining thorough knowledge of management of IT-enabled services using the world’s most popular SM framework, the ITIL® Foundation 4 course will enable you to use service management as a tool to promote organisational transformation. You will learn to enhance your service design, plan better service operations, and focus on persistent customers’ satisfaction.
This course comes with high-paying dividends with an accredited certification.
- Effectively apply service management skills with ITIL® 4 Foundation
- Increase your knowledge of key theories, elements, and terminologies
- Effectively apply service management skills to enhance IT services
- Understand ITIL® framework to help companies manage budgets and time
ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Please Note:
- The learner will receive the Exam Voucher and Digital Manual once the Exam Booking is Requested.
- Learners on an instalment plan will receive the Exam Vouchers and Digital Manual upon paying the total amount.
★★Study365 also provides a diverse range of courses and examinations that cater to various aspects of ITIL® 4★★
Explore the following ITIL® 4 packages :
➽ ITIL® 4 Foundation Official Exam Only Package
➽ ITIL® 4 Specialist: Create, Deliver and Support (CDS)
➽ ITIL® 4 Strategist: Direct, Plan and Improve (DPI)
➽ ITIL® 4 Specialist: High-velocity IT (HVIT)
➽ ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
➽ ITIL® 4 Managing Professional (MP) - Exam Only
Unlock your ITIL® 4 potential with Study365's comprehensive courses. Enroll now and elevate your IT service management skills!
Why consider Study365 for ITIL® 4 Foundation course?
Choosing Study365 as your learning partner for the ITIL® 4 Foundation course will allow you to enjoy unique benefits not offered elsewhere. We partner with the best awarding organisations to provide you fully recognised and globally accepted certifications. You can trust Study365 to gain better control of your IT and management career.
- 14 days Free Trial Access to our Online Courses
- Instructor Led Live Online Sessions
- Comprehensive Video Training
- Free Exam Preparation Webinars
- Live Simulated Mock Exams
- Personalised Career Support and Coaching Sessions
- Special Discounts and Benefits on Future Purchases
- Affordable Payment Plans
Certification
ITIL® 4 Foundation
Course media
Description
Learning Outcomes
- Learn to enhance your service transition and service improvement skills
- Enhance your capability of solving complex organisational problems
- Understand and use the ITIL® 4 framework to continuously improve service operations
- Gain an accredited certification to boost your portfolio
- Learn to optimise and use your networking skills to improve service management
- Learn to deliver the highest quality work to clients and stakeholders
- Build a rewarding career in IT service management industry.
- Enhance your potential in achieving a high salary
- Work as a consultant or build your own business
- Serve as an IT project manager, business manager, or an IT director
- Create value for business customers by using holistic approaches
- Learn ITIL® service lifecycle core concepts and terminologies
COURSE CURRICULUM
⇒ MODULE 01 : Introduction to ITIL® 4
- What is ITIL®?
- ITIL® 4 Qualification Scheme
- ITIL® 4 Exam Format
⇒ MODULE 02 : IT Service Management
- Definitions
- Definitions Continued
- Creating Value with Services
- Service Relationships
- IT Service Management Summary
⇒ MODULE 03 : ITIL® Guiding Principles
- ITIL® Guiding Principles
- ITIL® Guiding Principles Continued
- ITIL® Guiding Principles Summary
⇒ MODULE 04 : The Four Dimensions of Service Management
- The Four Dimensions of Service Management
- The Four Dimensions of Service Management Continued
- Value Streams & Processes Dimension
- The Four Dimensions of Service Management Summary
⇒ MODULE 05 : ITIL® Service Value System
- Service Value System (SVS)
- Lecture Notes – Service Value System (SVS)
- ITIL® Service Value System Summary
⇒ MODULE 06 : ITIL® Service Value Chain
- ITIL® Service Value Chain
- ITIL® Service Value Chain
- Service Value Chain (SVC) Continued
- Service Value Chain (SVC) Continued
- ITIL® Service Value Chain Summary
- ITIL® Service Value Chain Summary
⇒ MODULE 07 : ITIL® Practices
- ITIL® Practices
- ITIL® Practices Continued
- Service Configuration Management
- ITIL® Practices Summary
⇒ MODULE 08 : Key ITIL® Practices in Detail
- Continual Improvement
- Incident Management
- Problem Management
- Service Request Management
- Automated Workflows
- Service Level Management
- Key ITIL® Practices in Detail Summary
⇒ MODULE 09 : Examination Guidelines
- ITIL® 4 Foundation – Examination Guidelines
Access Duration
The learners can have a 12-months access to their online portal and use study material, video lectures and mock exams.
Method of Assessment
Online-proctored Official Exam by PeopleCert
Exam format:
- Multiple-choice
- 60 minutes
- 40 questions
- 26 out of 40 marks required
- Pass mark 65%
- Closed book (no materials allowed)
Certification
ITIL® 4 Foundation Certification
Upon the successful completion of the official exam, learners will be awarded the ITIL® 4 Foundation Certification by AXELOS.
Awarding Body
AXELOS qualifications are highly demanded by dynamic employers across the globe. The ITIL® 4 Foundation Course is the most sought-after qualification to help learners gain command over the best service management practices and help businesses thrive. Axelos helps learners develop thought leadership skills to become effective managers to make a wider impact on employers. AXELOS is committed to creating top-quality service management professionals and is the most respected organisation known to global employers.
ITIL® 4 Foundation course will provide business managers and directors indispensable skills to meet their particular goals.
About the Tutor
Meet Ian MacDonald, the accomplished Director of Edenfield IT Consulting. With over 40 years of experience in the industry, Ian is a seasoned ITIL® veteran who has achieved international recognition for his thought leadership. Since 2015, Ian has been instrumental in creating and delivering ITIL® training materials and providing ITIL® consulting services to organisations worldwide. His illustrious career includes prominent leadership roles at reputable organisations such as Barclays, IBM, and The Corporate IT Forum.
As a Chartered IT Professional, author, and IT award winner (PSMA – 2020, 2021, 2022, ITSMF – 2015), Ian is known as an industry leader in IT Service Management. He is also a regular contributor and speaker at industry bodies and forums on IT best practices. Ian has a passion for technology and a proven track record in managing teams, driving business growth, and developing successful strategies in highly competitive markets. As an established ITSM consultant and trainer, he helps organisations adopt and adapt IT best practices.
Who is this course for?
- IT Service Managers
- IT Service Desk Managers
- IT Operations Managers
- IT Professionals
- IT Managers
- Business Managers
- IT Auditors
- Compliance Professionals
Requirements
- There are no formal prerequisites to enrol for the ITIL® 4 Foundation Certification.
Career path
You can further enhance your knowledge by studying advanced courses in this field. As an IT manager in a UK-based firm, you can earn up to GBP 90,000 per annum based on your service management skill. According to Glassdoor, your earning potential can quickly rise to help you earn more.
- IT project manager – GBP 78,000 per annum
- IT director – GBP 150,000 per annum
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
