IT Helpdesk Support - CPD Certified
Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
StudyHub
Summary
- CPDQS Digital Certificate & Transcript Included for The Title Course Only - Free
- CPD Certified Printed Hardcopy Certificate (Per Unit) - £8
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
24 Hour Flash Deal 4-in-1 IT Helpdesk Support Bundle
Take the initial steps toward a successful long-term career by studying the IT Helpdesk Support package online with StudyHub through our online learning platform. After completing extensive research, we designed this customised IT Helpdesk Support course to ease your journey toward your goal. The IT Helpdesk Support course covers all of the latest information to keep you ahead of the job market and prepare you for the next step.
The IT Helpdesk Support bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.
This Bundle consists the following career oriented courses:
- ➥ Course 01: Service Helpdesk & Technical Support Course
- ➥ Course 02: Receptionist Diploma
- ➥ Course 03: Introduction to Computers and Internet for Beginners
- ➥ Course 04: Dealing With Difficult People – Diploma
Key Features of the IT Helpdesk Support Course:
- CPD Accredited IT Helpdesk Support course
- Instant e-certificate available with IT Helpdesk Support bundle
- Fully online, interactive IT Helpdesk Support course with audio voiceover
- Self-paced IT Helpdesk Support course using smart devices, from anywhere in the world
CPD
Course media
Description
The IT Helpdesk Support course has been prepared by focusing largely on career readiness. It has been designed by our IT Helpdesk Support specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided with IT Helpdesk Support, if it’s required by any learners.
Curriculum:
- Module 01: Managing Interoffice Calls and Voicemail
- Module 02: Aspects of Phone Etiquette
- Module 03: Business Telephone Skills
- Module 04: Building Rapport Over the Phone
- Module 05: Inbound and Outbound Calls
- odule 06: Active Listening and Managing Tough Callers
- Module 07: Mail Services and Shipping
- Module 08: Intra Organisation Dealings
- Module 09: Problem Solving over the Phone
- Module 10: Record Keeping and Filing Systems
- Module 11: Business Writing Skills
- Module 12: Organisational Skills
- Module 13: Communication Skills
- Module 14: Customer Relationship Management
- Module 15: Effective Planning and Scheduling
- Module 16: Invoicing/Petty Cash
Who is this course for?
This IT Helpdesk Support bundle training is suitable for -
- Students
- Recent graduates
- Job Seekers
Requirements
There is no formal qualification needed for this course.
Career path
This IT Helpdesk Support bundle is an excellent opportunity for you to learn multiple skills and explore various career opportunities.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
CPDQS Digital Certificate & Transcript Included for The Title Course Only
Digital certificate - Included
After studying the course materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim One Digital Certificate & Transcript for the title course completely free of cost. The cost for additional digital certificates is £4.99 each.
CPD Certified Printed Hardcopy Certificate (Per Unit)
Hard copy certificate - £8
- FREE UK Delivery
- International Delivery +£ 10.00
The price for each Printed Hardcopy Transcript is £9.99.
- FREE UK Delivery
- International Delivery +£ 10.00
Student ID Card is included in the price, excluding shipping fees.
- UK Delivery £4
- International Standard +£ 8.00
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Add to basket or enquire
Course provided by
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
