ILM Level 3 Certificate in Leadership and Management

For business owners, maximise your team's performance with competent line managers. For line managers, become confident to motivate and coach your team to be their best.

The ILM Level 3 Certificate in Leadership and Management is a nationally recognised leadership qualification and provides managers with the know how to deliver organisational objectives.

The Certificate delves deeper into the role of the manager within the organisation. This course is perfect for those with management responsibilities but no formal training.

Key Features

• Live and participative course
• Expert tutor support during and outside of the course
• Written and verbal feedback on submissions
• Access to the ILM alumni to meet like minded people

How does the Certificate look?

• 1 day per week for 4 weeks delivered via Zoom,
• Complimented with excellent and personal tutor support
• 1 assignment to submit following completion of each module

Why should I do this course?

• Gain a new range of management skills to perform the role effectively
• Build confidence in coaching colleagues' work, skills and behaviour
• See the bigger picture about the department's performance

Why should my employees do this course?

• Build effective and confident line managers who support their team
• Avoid costs from low quality managerial behaviour
• Retain staff thanks to managers managing the team well

• ILM Level 3 Flyer - download

What our delegates say:

"I particularly enjoyed meeting managers from different industries and hearing their experience. The trainer was excellent at facilitating conversations about real life managerial experience which was complimented by the insightful content.” - Mike, The Woods Group

“The course was professional, insightful and helpful. The trainer was inspiring, and challenged you to think outside the box. I would encourage anyone in a management role, or considering progression to take this challenge.” - Marilyn, Cruise - The Real Cruise People

Course outcomes

On completion of this course, line managers will:

• Direct your team and recognise appropriate leadership styles to use
• Communicate as a manager to achieve good results from the wider team
• Ensure the team delivers department goals by ensuring high standards of behaviour
• Recognise and develop skills to resolve problems by motivating the team

Course content

Day 1

Understanding Leadership:
• Understand the roles and responsibilities of being a leader
• Leadership models, behaviours and sources of power
• Discover your own personal leadership style and how to develop appropriate leadership behaviours

Day 2

Management Communication:
• Understand the communication cycle and its relevance in effective management.
• Understand the important of tone, language and level of formality and assess verbal versus written forms of communication
• Discuss the impact of digitalisation when communicating to your team and the measures of success for digital communication
• Analyse your own communication skills and identify your strengths and areas for improvement.

Day 3

Understanding Performance Management & Motivating the Work Team:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Day 4

Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Assessment

To obtain the ILM qualification, you will need to complete one assignment following each module.

The assignment is a capture of your learnings from that day. We recommend a 1500 word count however this is flexible. Remember, you will have tutor and office support to guide you through your assessments.

Support

To ensure that all learning needs are met, you are required to complete a registration form whereby you can confidentially disclose any additional learning requirements you may have.

Equally, for those that haven't completed any type of formal qualification in a few years or ever, we will also provide you with

• Support with understanding questions and structuring answers
• Break down of questions to understand the nuance of them
• Clear feedback on answers to know what went well and where you need to improve
• Time to redraft answers using tutor provided feedback

This course is perfect for

• An aspiring manager
• A manager who has managed for a while without any formal qualifications
• Those who have line manager responsibilities including performance management and coaching of their direct reports

Line managers can progress on to the Level 4 Certificate in Leadership and Management to continue their professional development.

ILM Level 3 Certificate in Leadership and Management

Hard copy certificate - Included