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Human Resources Management Skills For introduction to Supervision and Team Leadership

SMAT Consultancy

Summary

Price
£1,140 inc VAT
Or £95.00/mo. for 12 months...
Study method
Classroom
Duration
2 days · Part-time
Qualification
No formal qualification

Location & dates

Location

Address
720
North Circular Road
North West London
London
NW107PN
United Kingdom
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Overview

  • Enhance the effectiveness/performance of your team and the achievement of objectives and results.
  • Motivate, manage and lead your team and individuals to meet objectives and deliver results.
  • Effectively supervise individuals you used to work alongside.
  • Deal more effectively and confidently with difficult behaviours and situations

Description

Course Outline

Defining Your Role and Responsibilities

  • What is required of you? Role and responsibilities
  • Meet new challenges and changes with confidence
  • Meet the demands of your manager and team
  • Work with your manager to achieve your goals
  • Establish your personal leadership style

People Management, Team Development and Delegation

  • Set personal and team objectives
  • Build a positive and successful team
  • Recognise strengths and develop individuals' potential
  • The process of delegation and its benefits
  • Overcome the barriers to effective delegation

Motivating the Team

  • Maximise and maintain input and motivation - build the desire for results
  • Provide recognition and feedback
  • Motivate to achieve maximum performance
  • Link individual effort to team and organisational goals
  • Effective Communication
  • Overcome barriers - ensure your communications get results
  • Assess and listen to your team’s needs
  • Communicate more assertively in team meetings
  • Define feedback and how to give constructive feedback

Overcome People Problems and Difficult Situations

  • Deal with difficult people and situations - working towards positive conclusions
  • Supervise people you used to work alongside
  • Understand the decision-making process
  • A six-step technique to problem solving

Improve Team Performance

  • Prioritise and plan for yourself and others
  • Respond to poor performance
  • Develop effective strategies for yourself and your team

Personal Development

  • Prepare and develop a personal action plan to support your return to the workplace

Who is this course for?

Definitely suitable for supervisors, team and section leaders who are new to their role or who have had no previous training in the basics of people management.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Management, Leadership & management, HR