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How to Make More Sales

We will work with you to build a winning sales process, examine the key blockers and identify your USP.

AHR Consultants

Summary

Price
Enquire to get more info on pricing
Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Overview

This one day course can be held on your premises at a date and time to suit you (minimum of 5 delegates). By the end of the day you will have a more detailed understanding of how you can use your communication skills to get more sales from more customers, more often.

Resources

Description

It’s key to ensure that all your sales staff are performing at their best, in increasingly competitive environments.

You might have the best products and services but they don’t sell themselves! This highly interactive course gives an insight into the verbal communication skills you will need in order to build good rapport with customers.

Through the use of exercises and discussion points, it will increase your self-awareness of your own communication skills. You can then use the same techniques and basic psychology to read more into what your prospect is saying to you.

By the end of the day you will have a more detailed understanding of how you can use your communication skills to get more sales from more customers, more often.

Learning outcomes

  • How to use your verbal communication skills to get the most out of your customer conversations
  • The different question types, how to distinguish them, and when to use each type to structure your communication
  • What happens when customers make things difficult, in terms of the effect it has on our communication skills
  • How to put together a convincing argument
  • How to sell more effectively

Course content

  • Fundamentals of communication
  • Questioning skills
  • Complaints and objections
  • Features, advantages and benefits
  • Sales top tips

Who is this course for?

  • Those selling in a B2B environment
  • Field and telephone based sales people
  • Sales people with no formal training
  • Experienced sales people that wan

Questions and answers

Certificates

Certificate of completion

Digital certificate - Included

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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