Level 3 Certificate in Leadership and Management

The Level 3 Certificate in Leadership and Management program is intended to equip you within an organisation with current and relevant leadership skills, competencies and strategies to enhance productivity, innovation and competitiveness within the organisations and teams you work.

Graduates of this professional program will be be able to stay ahead of the competition and;

• build strategies and capacity to grow the organisation
• develop dynamic and collaborative management teams
• create a culture of innovation and creative problem-solving

The course fee covers registration, learning materials (PDF/eBooks) and assessment. Certification is subject to a single payment of £15 for soft-copy and £20 for printed version payable to the UK Home College.

This is a professional online training program for leadership and management skill development. It is an opportunity to clarify the commitment of the participants and have them examine where they are now in terms of leadership development and where they aspire to be by the end of the program. It also begins to orient them to an engagement with the practice of lifelong learning. Participants will engage in discussions about:

Learning outcomes:

• understand a practical approach to using strategy and implementation as ways to assess and improve organisational performance
• learn an approach to continuous improvement and enhance of one’s practice of management and leadership
• understand the two main psychological roots of resistance to change
• understand what leadership is in practice, along with the main behaviours to focus upon, and those to avoid

This is an ideal course for professionals who want to understand the importance of self-awareness as it relates to leadership and for those interested in effectively self-managing their ability to deal with emotions, conflict, communication and thinking. Self-awareness and self-management are the foundation of successful leaders. This course focuses on four core elements of self-management – emotional intelligence, conflict resolution, thinking strategies and reflective practices. Participants will gain a deeper understanding of their skill levels in each of these areas; practical skills to use when they return to the workplace and a self-management plan to take forward.

Learning outcomes:

• develop and refine the practice of mindfulness, feedback and reflection
• understand their preferred style of conflict management
• identify ways to apply conflict resolution skills creatively and effectively
• identify their key strategic thinking styles and develop the capacity use multiple thinking strategies
• assess their ability to lead responsibly, create a self-management profile

Teams and relationship management:

This course will explore the role of teams within the systems model, and emphasize the key role teams can play in problem-solving and innovative thinking. Team management has become a key competency of managers, and requires new models of leadership, with supporting motivational and performance management components such as recognizing, rewarding and supporting. Participants will discuss how to build and lead successful teams to achieve optimal performance in organisations. Participants explore and develop a set of tools that when combined with planning and collaboration will result in enhanced performance of teams and improved retention of talent within their organisations.

Learning outcomes:

• Critically explore the roles of individuals as members of teams
• Examine the roles teams can play in problem solving and innovation within organisations
• Take consideration of the skills and competencies related to the leadership of teams to achieve optimal performance within organisations

Collaboration and networking:

Collaboration allows organisations to use the collective wisdom of multiple individuals or groups to accomplish tasks or projects. As the complexity of issues, projects and networks increases, so does the need for powerful collaboration. Yet, achieving the increased effectiveness and efficiencies associated with collaborative effort is no small undertaking. Barriers to collaborative effort abound and the costs of collaboration are often under-explored by managers and organisations. To this end, this module looks to enhance our understanding of how to actualise collaboration in your respective organisations. We will look at the barriers and boundaries that make collaboration a challenging endeavour. We will examine the individual skills that backstop strong collaborators and discuss how organisational systems both disrupt and facilitate an organisations ability to enhance its collaborative capacity. Finally, in an effort to link the collaboration discussion back to the overarching theme of innovation that guides this certificate program, we will look at an approach to problem solving (design thinking) that leverages the power of collaboration in the pursuit of creativity and innovation.

Learning outcomes:

• examine the role of ‘complexity’ as an increasingly important driver of collaborative efforts.
• understand the skills and competencies that enable individuals to be skilled collaborators
• understand organisational pre-conditions that foster successful collaboration
• explore the relationship between collaboration and innovation through a preliminary introduction to design thinking
• examine course themes within the context of your organisational and professional priorities

Decision making & creative problem solving:

Decision-making is a fundamental skill for individuals at all levels of an organisation. The importance of being able to make well informed, timely, and strategic decisions is essential to organisational success and high performance. This Course will examine decision-making and creative problem solving skills and techniques, and move the participants through practical applications to enhance their skills.

Learning outcomes:

• have a better understanding of a rational problem solving process and their current skill level and preferred style.
• understand various conflict resolution strategies and their preferred method of dealing with interpersonal conflict.
• understand the relationship between problem solving frameworks and resolving conflict in the workplace in an optimal manner.
• develop an ability to recognise and remove perceptual blocks in order to effectively resolve issues in the workplace

Upon successful completion of the program participants will be able to:

• understand and demonstrate leadership behaviors, attitudes, skills and competencies
• create, define and assess their own leadership style
• lead responsibly and demonstrate values-based leadership
• effectively engage and lead teams within, across, and external to the organisation
• understand what a culture of innovation and creative problem solving is and how to create and lead it within their company
• demonstrate complexity and systems thinking through strategic analysis, problem identification and problem solving capacity
• partner with others to increase organisational and leadership capacity overall

This program is open to graduates, college-going, and all professionals interested in pursuing a career in leadership and management or those who want to enhance their professional skills in this field.

• There is no experience or previous qualifications required for enrollment on this program. It is available to all learners, of all academic backgrounds.
• Having knowledge of organisational and team management will be an advantage for this course.
• Learners should be ages 16 or over to undertake the qualification.
• Good understanding of English language is required to enroll on this course.

By completing this program, you will be able to work as:

• business manager
• business consultant
• team leader and many more

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