EFFECTIVE MANAGEMENT - FOUNDATION
Taylor Mason
Summary
We accept payments by cheque, PayPal or Bank Transfer. Payment must be made in advance of the...
- Certificate of completion - Free
Location & dates
Victoria Street
Victoria
London
SW1H0HW
United Kingdom
Overview
COURSE AIMS
This intensive one-day workshop is designed to develop practical skills in managing others. It deals with Leadership and management styles, managing performance through motivation, coaching and setting S.M.A.R.T. objectives.
Description
MODULE 1: Course IntroductionTopics covered:
- Knowledge Skills Checklist
MODULE 2: Leadership versus ManagementLearning outcomes: Be able to define the differences between leaders and managers, recognise the theory of leadership (Adair) and identify management styles.Topics covered:
- Adairs Top Leadership Qualities
- Action Centred Leadership
- Management Styles
MODULE 3: LearningLearning outcomes: Be able to define what "learning" entails and understand how to use differing learning methods appropriately.Topics covered:
- A Definition Of Learning
- Some Learning Methods
MODULE 4: MotivationLearning outcomes: Recognise how Herzberg?s Theory of Motivation applies to leadership / management and what motivates people.Topics covered:
- Herzbergs Theory of Motivation
- Motivation Checklist
- Motivation From the Front Line
MODULE 5: Performance ManagementLearning outcomes: Understand the theory behind the Skill / Will matrix model and be able to apply this to identify employee strengths and weaknesses and manage staff performance.Topics covered:
- Skill / Will Matrix
- Applying the Skill / Will Matrix
- Managing Poor Performance
- Overcoming Performance Blockages
MODULE 6: CoachingLearning outcomes: Be able to implement a coaching programme that is aimed at improving the skills, attitude and behaviour of staff and includes effective feedback.Topics covered:
- What is Coaching?
- What is NOT Coaching?
- Why Coach?
- Who Needs Coaching?
- Essential Coaching Skills / Qualities
- Differences Between Training and Coaching
- Coaching Styles Questionnaire
- Questioning Skills
- Open Questions Exercise
- The G.R.O.W. Approach
- G.R.O.W - Some Questions To Ask
- A Suggested Coaching Process
MODULE 7: Setting SMART ObjectivesLearning outcomes: Identify and set SMART goals for your staff that are positive, motivating and productive.Topics covered:
- Setting Goals
- SMART Goals
- Measurability of Objectives
- Defining Standards Exercise
MODULE 8: Your Personal Action Plan
PLEASE NOTE WE ALSO OFFER THIS CLASS IN HOUSE FOR UP TO TWELVE DELEGATES AT A COST OF £949.00 PLUS TRAVEL. PLEASE ENQUIRE FOR FURTHER DETAILS
Who is this course for?
Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.
Questions and answers
Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.