Managing Team and Technical Staff

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Diploma in Managing Team and Technical Staff – Level 3

Trusting and supporting your technical team helps them achieve collaborative goals

If you are interested in becoming an accomplished manager of technical professionals, this training will supply you with valuable, real-life management techniques to enable you to achieve your goals.

Technical professionals are increasingly expected to be dynamic and interactive team players who work with executives to craft technological solutions to corporate problems. Although your technical knowledge may be limited, you must effectively manage a group of “techies” who often don’t have the communication and business skills needed to successfully engage in collaborative projects. To do this you must earn the respect of your team by using your unique perspective and abilities, while acknowledging your limitations. Even without technical knowledge, a manager provides organisational, motivational, and leadership skills and can effectively facilitate communication between technical professionals and the larger organisation. The aim is to enable your team to shine by enlisting their participation and investing in their development.

Being one of the key leaders of training in the UK, Global Edulink aims to give managers a complete overview of how to effectively lead technical professionals. During this Managing Team and Technical Staff course you will cover material on high-tech business environments, and how to attract, motivate and retain valuable technical personnel. You will find discussions on how to establish and maintain credibility, examine management models, and gain an understanding of to develop your own career plans. Also you will gain an understanding of how, when inspired, these dedicated individuals can help support a company’s strategic objectives. But to do all this, they need assistance from managers to help identify their career goals. Overall, you will learn how to assist your organisation – and the technical professionals you manage – in reaching and exceeding their goals.

Moreover, our online course is so well designed you will feel that you are in the classroom! This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

✦COURSE CURRICULUM : Managing Team and Technical Staff✦

Module 01 : Course Introduction

• Introduction to Managing Technical Professionals
• Managing Technical Professionals Scenario Description
• Characteristics of High – Tech Business Environment
• Management Structures Suited a High- Tech Company
• Trends that Affect the High- Tech Workforce
• Meet the players
• Remote Office and Virtual Team Scenario

Module 02 : Retaining, Motivating and Attracting Technical Professionals

• Techniques for Attracting Technical Professionals
• Motivating Technical Professionals
• Motivating Technical Professionals Scenario
• Setting Challenging Goals
• Work Environments that retain Technical Professionals

Module 03 : Models for Handling Technical Professionals

• Motivating and Management Models
• Leadership Styles
• Developing A High- Performing Team
• Developing a High- Performing Team Scenario
• Overcoming Performance Issues

Module 04 : How to Develop Career Plans for Your Technical Professionals

• Professional Motivation
• Professional Motivation Scenario
• Performance Evaluation Tools
• Conclusion

Certification:

Successful candidates will be awarded a Level 3 Diploma in Managing Team and Technical Staff.

Benefits you will gain:

• High quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• Benefit of applying TOTUM Discount Card
• Recognised Accredited Qualification
• Excellent customer service and administrative support.

What Will I Learn?

• Ability to gain highly valuable techniques which will help in achieving different objectives
• Ability to become dynamic and interactive team players who can create technological solutions to corporate difficulties
• Learn the communication and business skills which are needed to successfully engage in collaborative projects
• Develop your organisational, motivational, and leadership skills effectively
• Learn how to effectively facilitate the communication process between technical professionals and the larger organisation
• Learn to manage your team in order to keep them motivated in their work

• Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively undertake these.
• Managers who work in areas such as projectmanagement, the medical field, IT, and engineering.
• Individuals looking to progress from a non-technical to a technicalmanagement role.

• This Managing Team and Technical Staff course requires no formal prerequisites and this certification is open to everyone

This Managing Team and Technical Staff course will supplement your qualifications and help you get ahold of a desirable job position in an industry of your choice.

• Managing Director – £75,639 per annum
• Technical support Manager – £36,487 per annum
• Human Resource (HR) Manager – £35,454 per annum
• Team leader – £24,172 per annum