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CPD Accredited Customer Relationship Management (CRM) Diploma

3-in-1 Specialised Bundle| CPD Certification Service Approved | Updated Materials | 24/7 Tutor Support | Lifetime Access


One Education

Summary

Price
£23 inc VAT
Study method
Online
Duration
19 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
30 CPD hours / points
Certificates
  • Certificate of completion - £9
  • Certificate of completion - £15
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

This CPD Accredited Customer Relationship Management (CRM) Diploma bundle will enable learners to progress with their studies, lives, and careers by improving employment prospects. Whether you are a beginner or an advanced learner, the bundle courses will help meet your goal. Enrol in the CPD Accredited Customer Relationship Management (CRM) Diploma bundle to start your learning journey for a rewarding career in the relevant fields.

The following courses are available in this comprehensive CPD Accredited Customer Relationship Management (CRM) Diploma bundle :

  • Course 01: Diploma in Customer Relationship Management (CRM)
  • Course 02: Patient Customer Service Training
  • Course 03: Phone-Based Customer Service

The CPD Accredited Customer Relationship Management (CRM) Diploma course is aimed at those aspiring to join the relevant field as well as those already working in the industry. It covers all the key topics for a successful industry career. After completing the course, you will have the knowledge and skills to find many opportunities in established institutions and companies.

In this comprehensive CPD Accredited Customer Relationship Management (CRM) Diploma, learners will gain an in-depth understanding of the topics to ensure they provide the best services for their company. We'll walk you through the entire process, and we're available if you have any questions along the way. So enrol today to Impress potential employers with your newly acquired knowledge and stand out from the crowd.

The courses in the CPD Accredited Customer Relationship Management (CRM) Diploma bundle are relevant, reliable, and up-to-date. Moreover, a certificate from CPD Certification Service (CPD UK) accreditation will boost your career and improve your CV.

Key Benefits

  • Learning materials of the course contain engaging voiceover and visual elements for your comfort.
  • Get 24/7 access to all content for an entire year.
  • Each student gets full tutor support on weekdays (Monday to Friday).
  • Efficient assessments and instant results upon completing the course.

CPD

30 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

This CPD Accredited Customer Relationship Management (CRM) Diploma online training bundle has been designed by industry experts and will give you an in-depth understanding of this topic. The CPD Accredited Customer Relationship Management (CRM) Diploma bundle features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.

On the CPD Accredited Customer Relationship Management (CRM) Diploma bundle, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you’ll achieve after completing the CPD Accredited Customer Relationship Management (CRM) Diploma bundle will help you land the job you want in a related field.

Method of Assessment

Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.

Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

Who is this course for?

The CPD Accredited Customer Relationship Management (CRM) Diploma bundle is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want!

Requirements

There are no formal entry requirements for the CPD Accredited Customer Relationship Management (CRM) Diploma bundle, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CPD Accredited Customer Relationship Management (CRM) Diploma training.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of completion

Digital certificate - £9

PDF Certificate available for £9 (Each Course)

Certificate of completion

Hard copy certificate - £15

CPD Certification Service Accredited Certification

  • Hardcopy Certificate (within the UK): £15 (Each Course)
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.