Concierge Training - CPD Certified

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now

Suppose you want to assist guests and ensure that they get the most out of their time at a particular hotel or lodging, aid them in creating an itinerary by reserving dinner reservations or managing transportation. In that case, you need to have some Concierge related skills for that. Want to know what and how? Then get started with our comprehensive Concierge course from Apex Learning.

To become a concierge, you must have ethics, interpersonal skills, and communication abilities. As you will be representing the hotel you work at, you need to be extremely likeable and have integrity. You may learn those abilities by taking this Concierge course.

Along with this Concierge course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.

Courses are included in this Bundle?

• Course 01: Concierge
• Course 02: Hotel Management Level 3
• Course 03: Level 3 Hospitality Management Course
• Course 04: Email Writing Training
• Course 05: Customer Relationship Management
• Course 06: Phone-Based Customer Service
• Course 07: The Formula to Talk with Strangers
• Course 08: Workplace Confidentiality
• Course 09: Public Speaking and Presentation Skill Course
• Course 10: Personal Hygiene
• Course 11: Time Management

What will you learn from this Concierge bundle

• Discover the types of services and the necessary skills for any concierge.
• Deeply understand the work environment and etiquette.
• Learn the process of selection, development, training and recruitment in the hospitality industry as a Concierge.
• Know how to maintain the quality of food and beverage and service in the hospitality industry as a Concierge.
• Develop skills to write effective emails for business Concierge purposes.
• Handle complaints and stress and maintain good communication with clients to gain utmost customer satisfaction.
• Deep dive into the methods of Phone-Based Customer Service
• Improve your overall presentation when interacting with clients by maintaining proper hygiene.

Curriculum of the Bundle

Course 01: Concierge

• Understanding the Service
• Types of Concierge Services
• Necessary Skills for Any Concierge
• Principles for a Concierge Service Business
• Delivering Customer Service
• Work Environment and Etiquettes
• Emergency Measures for a Hotel Concierge

How will I get my Certificate?

After successfully completing the Concierge course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

• PDF Certificate: Free (Previously it was £6*11 = £66)
• Hard Copy Certificate: Free (For The Title Course: Previously it was £10)

If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Spring, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10!

P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.

Anyone from any background can enrol in this bundle.

This course has been designed to be fully compatible with tablets and smartphones.

• Hotel Concierge - £18-25k/year.
• Corporate Concierge - £25-35k/year.
• Residential Concierge - £20-25k/year.
• Airline Concierge - £18-25k/year.
• Personal Concierge - £18-25k/year.
• Luxury Retail Concierge - £20-25k/year.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included