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Concierge Diploma - CPD Certified

CPD Accredited | Free PDF & HARDCOPY Certificate included | Free Hospitality Course | Free Retake Exam | Lifetime Access


Training Express Ltd

Summary

Price
£12 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

27 students purchased this course

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Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

[Updated 2025]

Are you ready to step up your game in the exciting world of concierge services? In today’s fast-paced hospitality industry, standing out as a top-notch concierge is more important than ever. With the demand for amazing concierge services on the rise, there’s never been a better time to jump into this rewarding field. In fact, the number of jobs for concierges has increased by 15% in the past year, showing just how crucial skilled concierges are.

Our Concierge Diploma - CPD Accredited is here to help you shine in this growing industry. This course will guide you through everything you need to know to become an exceptional concierge. You’ll learn about different types of concierge services, the key skills you need, and the basics of running a successful concierge business. We’ll also cover how to provide great customer service, handle the work environment and etiquette, and deal with emergencies in a hotel setting.

With skilled concierges earning between £22,000 and £30,000 a year, this field offers a promising future with lots of chances for growth. Don’t miss out on the chance to make a real impact in a thriving industry. Are you ready to transform your career and become a top concierge? Join us and start your journey today!

Learning Outcomes:

  • Understand various concierge service types and functions.
  • Develop skills essential for delivering high-quality service.
  • Learn principles for starting a concierge service business.
  • Enhance customer service techniques for diverse clients.
  • Master work environment standards and professional etiquette.
  • Implement emergency measures effectively for hotel concierges.

Key Features of the Concierge Course :

  • CPD Accredited Concierge Course
  • Instant e-certificate and a hard copy included
  • Fully online, interactivecourse with audio voiceover
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Corporate Training

  • Designed Specifically To Meet The Needs Of Corporate Training Programs
  • Industry-standard Course Lengths Aligned With Market Standards
  • Trusted By 10,000+ Businesses Worldwide
  • Boost Learning, Cut Costs
  • Strategic Alignment With Business Goals
  • Data-driven Insights And Industry Benchmarks To Adapt Training To Evolving Needs
  • Current & Relevant Content Regularly Updated To Stay Relevant

Enrol now in this Concierge Diploma course to excel!

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

Description

Course Curriculum

The detailed curriculum outline of our course is as follows:

  • Module 01: Understanding the Concierge Service
  • Module 02: Types of Concierge Services
  • Module 03: Necessary Skills
  • Module 04: Principles for a Concierge Service Business
  • Module 05: Delivering Customer Service
  • Module 06: Work Environment and Etiquettes
  • Module 07: Emergency Measures for a Hotel Concierge

Accreditation

All of our courses are fully accredited, including this Concierge Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Concierge.

Certification

Once you’ve successfully completed your Concierge Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Concierge Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This Concierge Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Concierge Course is ideal for:

  • Individuals aspiring to enter the concierge industry.
  • Those looking to enhance their customer service skills.
  • Professionals seeking to understand concierge service operations.
  • Anyone interested in the hospitality and service sectors.
  • Those aiming to develop business principles for concierge services.

Requirements

Learners do not require any prior qualifications to enrol on this Concierge Course. You just need to have an interest in Concierge Course.

Career path

After completing this Concierge Course you will have a variety of careers to choose from. The following job sectors of Concierge Course are:

  • Concierge - £22K to 30K/year.
  • Guest Services Manager - £26K to 35K/year.
  • Front Desk Supervisor - £24K to 32K/year.
  • Hotel Manager - £30K to 45K/year.
  • Luxury Travel Consultant - £28K to 40K/year.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.