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Concierge - CPD Certified
Training Express Ltd

CPD Accredited | Free PDF & HARDCOPY Certificate included | Free Hospitality Course | Free Retake Exam | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Assessment details
  • Multiple Choice Questions (MCQ) (included in price)
Additional info
  • Tutor is available to students
28 students purchased this course

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Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

[Updated 2025]

Are you ready to step up your game in the exciting world of concierge services? In today’s fast-paced hospitality industry, standing out as a top-notch concierge is more important than ever. With the demand for amazing concierge services on the rise, there’s never been a better time to jump into this rewarding field. In fact, the number of jobs for concierges has increased by 15% in the past year, showing just how crucial skilled concierges are.

Our Concierge - CPD Accredited is here to help you shine in this growing industry. This course will guide you through everything you need to know to become an exceptional concierge. You’ll learn about different types of concierge services, the key skills you need, and the basics of running a successful concierge business. We’ll also cover how to provide great customer service, handle the work environment and etiquette, and deal with emergencies in a hotel setting.

With skilled concierges earning between £22,000 and £30,000 a year, this field offers a promising future with lots of chances for growth. Don’t miss out on the chance to make a real impact in a thriving industry. Are you ready to transform your career and become a top concierge? Join us and start your journey today!

Learning Outcomes:

  • Understand various concierge service types and functions.
  • Develop skills essential for delivering high-quality service.
  • Learn principles for starting a concierge service business.
  • Enhance customer service techniques for diverse clients.
  • Master work environment standards and professional etiquette.
  • Implement emergency measures effectively for hotel concierges.

Key Features of the Concierge Course :

  • CPD Accredited Concierge Course
  • Instant e-certificate and a hard copy included
  • Fully online, interactivecourse with audio voiceover
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Corporate Training

  • Designed Specifically To Meet The Needs Of Corporate Training Programs
  • Industry-standard Course Lengths Aligned With Market Standards
  • Trusted By 10,000+ Businesses Worldwide
  • Boost Learning, Cut Costs
  • Strategic Alignment With Business Goals
  • Data-driven Insights And Industry Benchmarks To Adapt Training To Evolving Needs
  • Current & Relevant Content Regularly Updated To Stay Relevant

Enrol now in this Concierge course to excel!

Certificates

Assessment details

Multiple Choice Questions (MCQ)

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

Description

Course Curriculum

The detailed curriculum outline of our course is as follows:

  • Module 01: Understanding the Concierge Service
  • Module 02: Types of Concierge Services
  • Module 03: Necessary Skills
  • Module 04: Principles for a Concierge Service Business
  • Module 05: Delivering Customer Service
  • Module 06: Work Environment and Etiquettes
  • Module 07: Emergency Measures for a Hotel Concierge

Accreditation

All of our courses are fully accredited, including this Concierge Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Concierge.

Certification

Once you’ve successfully completed your course, you will immediately be sent a FREE digital & Printed certificate (only printed certificate delivery fee applicable). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This Concierge Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Concierge Course is ideal for:

  • Individuals aspiring to enter the concierge industry.
  • Those looking to enhance their customer service skills.
  • Professionals seeking to understand concierge service operations.
  • Anyone interested in the hospitality and service sectors.
  • Those aiming to develop business principles for concierge services.

Requirements

Learners do not require any prior qualifications to enrol on this Concierge Course. You just need to have an interest in Concierge Course.

Career path

After completing this Concierge Course you will have a variety of careers to choose from. The following job sectors of Concierge Course are:

  • Concierge - £22K to 30K/year.
  • Guest Services Manager - £26K to 35K/year.
  • Front Desk Supervisor - £24K to 32K/year.
  • Hotel Manager - £30K to 45K/year.
  • Luxury Travel Consultant - £28K to 40K/year.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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