Concierge and Hospitality Management - CPD Approved Training
CPD Accredited | Interactive Learning Materials | Gift: PDF Certificate + 1 Free Course | Tutor Support| Lifetime Access
Cambridge Open Academy
Summary
- Certificate of Completion (PDF) - Free
- Certificate of Completion (Hard Copy) - £9.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
**2 in 1 Concierge and Hospitality Management - CPD Approved Training bundle**
Did you know that the hospitality management industry in the UK is thriving, with an estimated 3.2 million jobs in this sector? If you're looking to enter or advance your career in this dynamic field, our CPD Approved Concierge and Hospitality Management training is the perfect stepping stone. Comprising seven comprehensive modules, this course delves deep into the world of hospitality, equipping you with essential knowledge and skills to excel in this ever-evolving industry.
Learning Outcomes:
- Gain a profound understanding of the service industry's intricacies.
- Identify various types of concierge services and their applications.
- Develop necessary skills vital for excelling in a concierge role.
- Discover the fundamental principles underpinning a successful concierge service business.
- Master the art of delivering exceptional client service.
- Acquire essential knowledge about concierge work environments and etiquette.
- Learn how to handle emergency situations effectively within a hotel concierge context.
This Concierge and Hospitality Management - CPD Approved Training Bundle Consists of the Following Courses:
- » Course 1: Hospitality - Concierge
- » Course 2: Hospitality Management Level 2
CPD
Course media
Description
Embark on a journey into the heart of the UK's flourishing hospitality industry with our CPD Approved Concierge and Hospitality Management training. This course, divided into seven modules, covers everything from the core principles of concierge services to the intricacies of emergency management within the hotel sector. You'll explore the diverse facets of this field, empowering you with knowledge that's not just theoretical but practical and applicable.
Whether you're a budding professional or an industry enthusiast, this course offers an unparalleled opportunity to expand your horizons in hospitality management. Dive into the world of exceptional service, customer care, and the art of creating memorable guest experiences. Join us today to elevate your career in this vibrant industry!
Course Curriculum:
- Module 01: Understanding the Service
- Module 02: Types of Concierge Services
- Module 03: Necessary Skills for Any Concierge
- Module 04: Principles for a Concierge Service Business
- Module 05: Delivering Client Service
- Module 06: Concierge Work Environment and Etiquettes
- Module 07: Emergency Measures for a Hotel Concierge
Who is this course for?
- Aspiring hospitality professionals
- Individuals seeking career advancement in the hospitality sector
- Hotel management trainees
- Concierge service enthusiasts
Career path
- Hotel Manager: £25,000 - £70,000 per year
- Event Coordinator: £20,000 - £40,000 per year
- Restaurant Manager: £20,000 - £45,000 per year
- Tourism Officer: £18,000 - £35,000 per year
- Guest Services Supervisor: £18,000 - £30,000 per year
- Concierge Specialist: £18,000 - £30,000 per year
Questions and answers
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Certificates
Certificate of Completion (PDF)
Digital certificate - Included
After completing this Concierge and Hospitality Management - CPD Approved Training bundle, you will be eligible for CPD certified certificates from Cambridge Open Academy.
For Hospitality - Concierge, you will get CPD Certification Service (CPD UK)- accredited certificate, and for the other course, you will get CPD Quality Standards (CPD QS) accredited certificate from Cambridge Open Academy.
Certificate of Completion (Hard Copy)
Hard copy certificate - £9.99
Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
