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Cisco CCNA Collaboration Courseware


Brooklands College eLearning

Summary

Price
£375 inc VAT
Or £62.50/mo. for 6 months...
Finance options
Flexible, interest-free, part payment options available.
Study method
Online
Duration
1 year · Self-paced
Qualification
No formal qualification

Overview

Cisco are the industry leaders in IT Networking, their range of networking qualification are recognised worldwide.

Use Cisco CCNA Collaboration to gain an understanding of the convergence of voice, video, data and mobile applications in a corporate environment and upgrade your CV and boost employability in the IT industry.

Description

This CCNA course will help students to advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications.
• Cisco unified communications solutions
• Characteristics of Cisco unified communications solutions
• Cisco Unified communications manager administrator interfaces
• Cisco UCM end-user interfaces and call flows and call legs
• Component impact on call flows in unified communications manager
• Cisco UCM and Cisco UCM express end-users
• Cisco UCM and Cisco UCM express endpoint implementation options
• Understanding telephony features
• Telephony feature implementation and mobility options
• Unity connection and end-user and mailbox requirements
• Unity connection and end user and mailbox requirements
• Unity connection end user implementation and IM and presence service
• Supporting end users and understanding Cisco UCM reports
• Cisco UCM call detail records and reporting and monitoring tools
• Cisco business video solutions and video collaboration
• Installation and configuration of Cisco IP phones and Cisco jabber
• Troubleshooting Cisco IP phone, Cisco jabber and endpoint issues
• Describing Cisco TelePresence and endpoints
• Configuring Cisco TelePresence TC
• Troubleshooting Cisco TelePresence endpoints
• Configuring and monitoring Cisco conferencing and DMPs

Who is this course for?

This course is for network engineers and IT professionals who are looking to develop their collaboration and video skills.

Requirements

There are no official prerequisites to take this course but we recommend a good understanding of Cisco networking technologies.

Career path

Once a student has taken this course they will be able to function in roles such as network engineer, network video engineer and collaboration engineer.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.