Interpersonal Skills
Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
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Summary
- CPD Certified Certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
Welcome to our online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners on this e-learning course will identify ways of creating a persuasive introduction, remembering names, and managing situations when you have forgotten someone’s name.
This online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK).
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
CPD
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Description
Course aims and objectives
This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.
Learning outcomes
The learning outcomes of this online Interpersonal Skills training course are to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power.
- Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
- Identify the skills needed in starting a conversation.
- Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
- Understand how seeing the other side can improve skills in influencing other people.
- Understand how the use of facts and emotions can help bring people to your side.
- Identify ways of sharing one’s opinions constructively.
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
- Learn tips in making an impact through powerful first impressions.
Why is this Interpersonal Skills Training course essential?
Regardless of your industry, our online Interpersonal Skills training course will teach learners vital skills (such as being able to communicate effectively) are essential because they, help employees develop and foster strong working relationships with each other and with their clients, contribute towards the increasing team and organizational productivity, and create an overall positive work environment. Strong interpersonal skills are a prerequisite for many positions in an organisation.
What is covered in this course?
This online Interpersonal Skills training course includes the following:
- Module One: Getting Started
- Module Two: Verbal Communication Skills
- Module Three: Non-Verbal Communication Skills
- Module Four: Making Small Talk and Moving Beyond
- Module Five: Moving the Conversation Along
- Module Six: Remembering Names
- Module Seven: Influencing Skills
- Module Eight: Bringing People to Your Side
- Module Nine: Sharing Your Opinion
- Module Ten: Negotiation Basics
- Module Eleven: Making an Impact
- Module Twelve: Wrapping Up.
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
Who is this course for?
This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
Requirements
Learn anywhere, anytime on any device.
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
Career path
Our management, leadership and online courses range from introductory modules at Level 1 to advanced and expert modules up to Level 6.
All our e-learning modules count towards CPD hours for professionals in various sectors to meet mandatory and statutory requirements.
Interpersonal Skills Training - Online Training Course - Intermediate Level - CPDUK Accredited
Questions and answers
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Certificates
CPD Certified Certificate
Digital certificate - Included
A digital CPD-certified certificate can be downloaded from the learner's account once a learner has successfully completed the course with an 80% pass mark or better in the end-of-course assessment.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.