Are you passionate about ensuring the seamless delivery of cutting-edge IT security solutions? Do you thrive in managing client relationships while overseeing service delivery processes? I am recruiting on behalf of a leading provider of comprehensive cybersecurity services for a talented and motivated individual to join their dynamic IT Security team as a Service Delivery Manager. Role Overview: As the Service Delivery Manager, you will play a crucial role in ensuring the smooth delivery of cybersecurity services to clients. From managing end-to-end service delivery processes to fostering strong client relationships, this role offers an opportunity to contribute to the excellence and growth. Role Responsibilities: Service Delivery Management: Coordinate and oversee the delivery of IT security services, ensuring adherence to SLAs and quality standards.Monitor service performance metrics, analyse trends and implement continuous improvement initiatives.Collaborate across security teams to resolve service delivery issues and escalate critical incidents as necessary.Develop and maintain service delivery processes, documentation, and standard operating procedures (SOPs). Client Relationship Management: Serve as the primary point of contact for clients, addressing their inquiries, concerns and service requests.Conduct regular service review meetings with clients to gather feedback and identify opportunities for enhancements.Build and nurture strong client relationships to foster trust, satisfaction and long-term partnerships. Risk Management and Compliance: Identify potential risks and compliance issues related to service delivery activities and take proactive measures to mitigate them.Stay abreast of industry regulations, best practices and emerging trends in IT security to ensure compliance. Qualifications and Skills: At least 5 years proven experience in IT service delivery management (ideally within cybersecurity).Knowledge of cybersecurity principles, practices, and technologies.Strong communication and interpersonal skills.Excellent problem-solving abilities and a proactive approach to issue resolution.Certification in IT service management (e.g., ITIL) preferred.Occasional travel will be required for this role. What’s In It for You: By joining my client, you'll become an integral part of a company committed to intelligent growth and a collaborative, growth-minded culture. Enjoy competitive compensation and benefits packages, including enrollment into the company pension scheme, cycle to work scheme, 31 days holiday (including bank holidays) and up to £40 gym membership contribution.read more
Average Information Technology salary in Dorset
Financial Controller required for a growing company based in Ferndown. The role is offered on a hybrid basis, 4 days in the office, 1 at home with monthly visits to the London office. This role would suit an experienced FC seeking a new challenge in a growing business as this is a newly created role, you will manage 1 person in Ferndown and 2 abroad. Reporting to the CEO your role will involve both operational responsibilities and to be a strategic partner to the management team. You are responsible for overseeing the financial operations of the company, managing financial reporting, budgeting, forecasting, and coordinating with various departments to support strategic decision-making. A background with sector experience in IT, Technology or Financial Services would be advantageous.Key responsibilities will be around, Regulatory & Compliance, Company Liquidity, Accounting & Controls, Reporting, LeadershipSkills & Qualifications ACCA or CIMA qualifiedProven experience as a Financial ControllerStrong knowledge of accounting principles, financial regulations, and complianceExcellent analytical and problem-solving skillsProficiency in financial management software and ERP systemsStrong ethical standards & integrityAbility to analyse and make recommendations, alongside the capacity to drive through key business changesStrong business acumen and understanding of financial issues Benefits 25 days holiday plus bank holidaysYour birthday offVitality private healthcareSmart Pensions pension planCaregivers support and insuranceWork from home opportunitiesPerks at Work (subscription)Additional learning resourcesPotential for equity Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agencyread more
Company Insight: Privately owned Marketing Technology platform operating globally.Built by industry leaders for industry leaders!We’ve placed multiple people into this great business! They’re a great bunch! The Solution: With a range of marketing automation and insight tools, the solution helps marketing professionals make key, intelligent, data driven decisions to optimise their performance marketing efforts across a range of channels. The Role: Join the existing sales team and lead the way in sales excellence. You will be tasked with the identification, engagement, opening and closing of new business opportunities whilst also being supported by a skilled SDR team! There will likely be inbound enquiries to pick up too! The solution is module based, so we want someone with a explorative and consultative approach. One size doesn’t necessarily fit all here! As things develop there is potential for leadership, as the SDR team grows and/or the sales function continues to develop! The ideal Candidate: A strong and evidenced track record on SaaS Sales with order values around £15k per annum.A full hunter mentality. Yes, you’ll work with demand gen, but we want someone that will make their own way if needed!Experience within the MarTech space or within digital marketing, ideally B2C.Well presented, resourceful and keen to develop.Experience with or understanding of affiliate marketing.A team player! This is a tightly knit team so it’s important everyone clicks! The Benefits: A base salary of £50k - £55k plus bonus. Expect a £75k OTE with a 'lifetime comms structure’!Medical & dental InsuranceTwice weekly team lunch And more! ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!read more
Top-paying locations for Information Technology jobs
"Office Assistant jobs in London"
'Saved search name'