Commercial Account Handler
Job Title: Commercial Account HandlerLocation: Thurrock, EssexSalary: Up to £38,000 – £45,000 (NEG/DOE)Job Type: Full-time, PermanentHours: Monday – Friday, 9:00 AM – 5:30 PMWork Style: OnsiteAre you a Commercial Insurance professional looking to advance your career?Cowell Recruitment is delighted to partner with a highly respected, rapidly growing insurance broker based in Thurrock. Due to sustained portfolio growth, they are seeking an experienced and ambitious Commercial Account Handler to join their close-knit, dynamic team.Invest in Your Professional Growth > Our client actively supports career development, offering fully funded CII qualifications (Cert CII / ACII) and clear routes to senior account management or executive roles within the business.Key ResponsibilitiesClient Support & Retention: Serve as the main technical point of contact for a diverse portfolio of B2B client accounts, delivering exceptional service and advice.Renewals & Mid-Term Adjustments (MTAs): Manage the end-to-end renewal process, processing MTAs, policy amendments, and cancellations accurately and efficiently.Market Broking: Prepare comprehensive broking presentations, negotiate policy terms and premiums with leading insurers and underwriters, and secure optimal cover for clients.Cross-Selling & Growth: Identify gaps in client coverage to recommend additional products, driving account retention and portfolio growth.Claims Handling (Light): Assist clients with initial claim notifications, liaising with insurers to ensure smooth, prompt resolution.What We Are Looking ForExperience: Minimum 2+ years of hands-on experience within Commercial Insurance (handling B2B risks, commercial property, casualty, or motor trade).Skills: Strong market broking skills, excellent written and verbal communication, and sharp attention to detail when managing policy documentation.Technical Proficiency: Familiarity with major insurance software platforms (e.g., Acturis, Open GI, or SSP) is highly advantageous.Education: Minimum Grade 4/C (or equivalent) in GCSE Maths and English.Drive: A collaborative team player with a passion for high service standards and ongoing professional development.What’s in It for You? (The Benefits)Our client believes in rewarding hard work with an industry-leading compensation and benefits package:Financial & Development: Competitive basic salary (negotiable DOE) + Fully Funded Cert CII / ACII Qualifications & annual bonus scheme.Work-Life Balance: 22 days holiday + Bank Holidays (increasing with length of service).Health & Security: Healthcare Cash-Plan, Life Assurance (4x salary), and Income Protection (up to 5 years).Pension: Enhanced Contributory Pension Scheme (5% Employer / 5% Employee).Lifestyle Perks: Free onsite parking, Cycle to Work scheme, Tech purchase options, and High-Street Retail Discounts.Wellbeing: Enhanced Maternity/Paternity leave and access to a 24/7 Employee Assistance Programme (EAP).How to ApplyReady to elevate your career with a supportive, expanding broker in Essex? Submit your CV today for immediate consideration.Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with the permanent right to work in the UK will be considered for this role.
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