Telecoms Technical Support Advisor

Posted 7 April by Taskmaster Easy Apply

Telecoms Technical Suppport Advisor - Stockport

Permanent - £17-22K DOE

TM Resourcing are working with an established provider of IT and Telecoms services based in Stockport and they are looking to add an experienced Technical Support Advisor to join their small and friendly team. This is an office based role where you willhave the freedom think for yourself and to deliver results in your way.

Key Duties:

  • Liaising with internal and external contacts to support customers and resolve faults across the company's full range of products and services, including business telephone lines (Analogue/ISDN/SIP), virtualisednumbers, internet connections (ADSL, Fibre, Ethernet), telephone systems and business mobiles.

  • Maintaining accurate records in internal systems.

  • Providing excellent customer service at all times.

About You:

  • Business to Business customer service experience in a telecoms technical support role.

  • Enjoy the satisfaction of helping customers resolve faults.

  • Thrive on continuously learning and working at a fast pace in an ever changing environment.

In return our client is offering competitive salary plus the following benefits:

  • 22 days annual leave (increasing to 27) plus bank holidays

  • Wellbeing scheme

  • Birthday day off

  • Buy / sell annual leave (2 days per year)

  • Free parking

  • Social activities

Interested? Apply now for immediate consideration.

Reference: 34852040

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