Technical Supervisor Document Solutions

Posted 3 April by Woodrow Mercer Group Easy Apply

Technical Supervisor (Document Solutions)

£36,000 - £37,500 per annum

Central London

Woodrow Mercer have been engaged to recruit a Technical Supervisor to work for a SME Document Solutions organisation in Central London.

This position would suit a Senior Engineer looking to progress their career or alternatively a someone who currently works in a Team Leader or Supervisory capacity.

This position will include some man-management (mainly on a technical level), reporting directly into the Service Manager.

KEY RESPONSIBILITIES

  • To provide support to engineers and clients as part of any network of software installation as required
  • Attend emergency call outs logged by clients.
  • Attend escalated field visits escalated by Senior Engineers.
  • Assist Service Manager wth high call rate analysis and discuss any highlighted issues.
  • Assist Service Manager with Engineer development, to include accompaniment calls, spot checks and training.

KEY REQUIREMENTS/EXPERIENCE

The ideal candidate will be a Senior MFD Engineer Engineer looking to progress their career in industry. Alterntiavely, you may be filling a similar position with another organisation in industry.

  • Ricoh product experience is essential (ideally up to ProC range)
  • Good networking skills
  • Solutions experience advantageous but not essential
  • You should live within a reasonable commuting distance to Central London
  • You will have excellent communication skills.

Interested? Please APPLY NOW for immediate consideration.

Required skills

  • ricoh; canon; mfd engineer; photocopier engineer; service supervisor; technical specialist

Reference: 34819816

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