Senior Completions and Servicing Consultant

Posted 4 April by Ultimate Banking Ltd

Our client a market leader in the Savings and Mortgages industry, are looking for a Mortgage Completions specialist, to ensure that any daily activities within the Completions team are processed and administered correctly and accurately.

Main duties will include: -

  • Ensure that all enquiries relating to Completions and Servicing are dealt with promptly, efficiently and in accordance with the Bank’s service standards, policies and procedures.
  • Ensure that all complex queries within the team are dealt with promptly, efficiently and in accordance with the Bank’s CML Handbook, Policies and Procedures.
  • Assist with coaching and training across the team to deliver on going improvements to the function’s performance.
  • Manage escalation queries.
  • Produce management information and reporting as required.

The successful candidate will have previous experience working in a Completions role, ideally managing a small team however this is more of a desirable.

Application question

Do you have experience working in a completions team/role?

Reference: 34525906

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