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Operations Support Administrator

Posted 26 January by Equals One Easy Apply Ended

Operations Support Administrator

Salary dependent on experience

Part time - Monday to Friday 0900 -1300 (20 hours)

Dunstable LU5


We are seeking to recruit to the following vacancy within our business.

Overview: -

Reporting directly to the Operations Manager you will play a key role in the preparation of various

payroll and operational data reports supporting the Operations management Team.

Duties & Responsibilities:

Production Support

  • Data entry into Time & attendance management /payroll system
  • Preparation & processing of daily & weekly payroll data for Production & Operations Manager review
  • Daily /weekly checking & reconciliation of payroll system data against the weekly attendance register
  • Check and validate any anomalies with Production & Operations Manager
  • Assist in the preparation of Management Information Systems (MIS) data for final review by the Operations Manager
  • Maintain daily/weekly/monthly absence records for review by Operations Management
  • Maintenance and updating of the Staff Holiday record register
  • Assist the PM’s & Operations Manager in updating & maintaining productivity data & records for review
  • Assist the Operations Manager in the compilation and preparation of various data and reports including Equipment breakdown monitor log, Weekly absence report, monthly HR report, Productivity report, Rework & rewash & reject information and any other data & report compilation as necessary
  • Assist the Operations Manager with HR process flow reports and forms where appropriate i.e. Authority to Recruit (ATR), Leaver forms, changes to T&C’s etc.
  • General administration and analytical assistance and support to Operations Management

Customer Service Support

  • Assist the Customer Service Team where required for absence & holiday coverage
  • This to include order processing , receiving and addressing customer enquiries & requests other administration duties where necessary
  • Ensure required feedback to customers is completed within the set time frames.
  • Use of the relevant computer programs to process the above.

General Support

  • Support main reception activities
  • Meet and greet visitors and ensure health & safety procedures are observed.
  • Communicate the arrival of visitors to the relevant personal
  • Undertaking of any other duties as required by Laundry Management

Requirements of the role: -

The post holder should be able to demonstrate the following: -

  • High standard of written English & Math’s;
  • Good analytical skills;
  • High standard of attention to detail, especially when checking data before submission to management teams;
  • Be proactive when seeking data;
  • Be competent with learning new software and management systems
  • Have discipline /organizational skills;
  • Ability to meet deadlines;
  • Excellent communication skills & presentation skills essential for working with a number of internal & external stakeholders;
  • Be a good Team player;
  • Be adaptable & flexible to a changing environment;
  • Prepared to work additional hours when & where required and in particular to support the Customer Service Team during holiday and or absence periods.

Job Offer

The successful Operations Support Administrator will receive

  • A competitive salary
  • Excellent company benefits - Pension & 25 days holiday
  • Significant career progression

The role is Monday to Friday 0900 -1300

Required skills

  • Compilation
  • Information Systems
  • Operations Management
  • Attendance Management

Reference: 34325639

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