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Logistics Coordinator

Posted 8 March by Cordant People Ended

An opportunity has arisen for a Logistics Coordinator to join an expanding team in Newport.

which specialises in freight forwarding, transportation and customs clearance.

The main purpose of the role is to create & control excise & export movements for and on behalf of a growing list of clients using bespoke software.

Duties will include but are not limited to:

  1. Create excise & export movements on behalf of clients
  2. Creating new jobs in bespoke software
  3. Updating & invoicing jobs to clients
  4. Emailing clients on daily basis
  5. Contacting clients via phone
  6. Completing customer care responses within the required timescale

This is not an exhaustive list of duties and support will be required with other company duties.

Ability to work to strict timescales in a fast paced environment.

You will be able to problem solve and have a proactive approach

This role will require you to work 40 hours per week Monday to Friday, plus on call during evening & weekend on a rota basis and overtime as required due to the nature of this business.

The successful applicant for this role will possess the following qualities and skills:

  • Ability to work and progress issues smoothly
  • Excellent organisational skills
  • Good analytic and numerical skills
  • Excellent interpersonal, leadership, motivation and planning skills
  • Excellent communicator (verbal & written)
  • Computer literate
  • Flexibility to work additional hours as required
  • Ability to work in a demanding environment

Key responsibilities and accountability's:

  • You will obtain all the required to obtain documentation, information from the warehouse keeper, owner of the goods and or the exporter prior to the movement starting
  • Be responsible for the accurate preparation, completion, emcs Export & import documentation via third party bespoke software or government Portal
  • Communicating / Emailing the various documentation to clients, warehouse keepers, hauliers, agents
  • Prepare and complete all data input accurate information within our operating system 'datafreight. net'
  • Accurately calculate invoice Sales, within on our operating system 'datafreight. net'
  • Develop and maintain strong working relationships with clients, warehouse terminal personnel
  • Assist the manager/director in the training and support of new employees in the role of logistics coordinator
  • The prompt communication of problems, in particular emergency situations in accordance with established emergency response procedures
  • Attend both off site & on site training courses arranged by the company to build up you own knowledge and experience
  • This will often involve you working out-of-office hours, evenings, and weekends as per our department rota system or directed by the department manager / director
  • Updating & invoicing jobs to clients
  • Completing customer care responses within the required timescale
  • Ability to work to strict timescales in a fast-paced environment
  • Dealing with any internal & external account queries

General Responsibilities:

  • To maintain good and effective working relationships with the manager/director, members of the local office staff team, members of the Newport 24-hour emcs support team & work colleagues at other office
  • Take reasonable care of your own health, safety and well-being, that of your work colleagues and other personnel who may be affected by your actions or omissions
  • Be responsible for promptly reporting accidents, 'near miss' incidents, dangerous occurrences and unsafe working practices to the director as per established company health and safety procedures
  • Communication of any updated local information received to the manager/director
  • Undertake any other reasonable duties as and when requested by your manager/director

You will only be considered to be a logistics coordinator either -

  1. After having served a minimum of one full year in the industry in an equivalent position.

The job holder should have either experience, understanding or qualification in the following -

  • Be highly self-motivated, able to work independently and within a close-knit operational team
  • Have excellent interpersonal and communication skills
  • Be able to demonstrate a meticulous attention to detail
  • Be self-disciplined, reliable, and capable of working to set time frames, often out-of-office hours

In respect of the above role, Cordant People operates as an employment business as defined under the employment agencies act 1973.

Cordant people are an equal opportunities recruitment business.


Cordant Group is an equal opportunities employer

Required skills

  • Logistics Coordinator

Reference: 34634168

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