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Lettings Customer Service Consultant

Posted 11 December 2017 by LSL Property Services plc Ended

Lettings Customer Service Consultant

(£18,000 rising to £18,780)

An exciting opportunity to work for LSL Property Services PLC, one of the United Kingdom’s largest Property Management companies, within the Insurance Services department. LSL Property Services PLC is a leading provider of residential services to its customer groups; offering services including estate agencies, lettings, surveying and mortgage advice.

The Corporate Client Department are currently looking for enthusiastic, self-motivated individuals with previous Property Management experience to join the highly successful department within Exeter City Centre.

Location: Exeter EX4

Hours:Monday-Friday Hours: 09:00-17:30

Role Purpose:

Working in a fast paced and demanding office environment, you will be responsible for the management and complete lettings cycle for a portfolio of prestigious and high value properties, predominantly located in central London.

Looking after a lettings only portfolio, you will proactively work with the lettings team to manage the complete lettings cycle including: marketing of properties, checking and verifying tenants, organising check ins, check outs, inventories, maintenance, routine visits and routine inspections.

Technical Skills/Competencies/Behaviours:

  • Knowledge of lettings and property management legislation
  • Sales and Marketing/Administration Processes
  • Proven customer service skills
  • Self-motivation & flexibility
  • Ability to work to deadlines and communicate at a high level
  • Ability to prioritise own workload and with limited supervision
  • IT literate
  • Good communicator and Team player
  • Excellent time management skills

Benefits/General Information:

  • Salary £18,320 rising to £18,820 after probation
  • 3 month probation period
  • 20 days holiday entitlement, not inclusive of Bank Holidays (increases by 1 day per calendar year of service until reaching the 25 day cap)
  • Pension Scheme
  • Wide array of tax savings (including Child Care Vouchers, Health Care Plan, Cycle to Work scheme) and employee benefits (including discounted gym memberships, cinema tickets and shopping vouchers)

- If this sounds like the right opportunity for you, then please apply now!

Required skills

  • Computer Literate
  • Customer Service
  • Estate Agents
  • Lettings
  • Administration

Reference: 34002023

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