Learning & Development Advisor
Bell Cornwall Recruitment are searching for an enthusiastic and talented Learning & Development Advisor to join very busy HR / L&D team at the Birmingham based head office of a national retail organisation.
The role holder will be expected to design and deliver a variety of high quality and engaging Sales, Service, Product and Interpersonal skills courses using a wide range of platforms.
Our client is a market leader in terms of their customer service and prides themselves on the amazing client experiences that they create in store so it is essential that the successful applicant comes from a high-end service environment.
Required Skills and Experience includes…
- Proven ability to design and deliver sales/service development solutions in a sales and customer service focused environment, preferably within retail.
- CIPD qualified
- Excellent group facilitation and one to one coaching skills
- Proven ability to plan and organise a varied workload and keep to tight deadlines
- Demonstrable expert level understanding of sales and service theory and practice.
- Demonstrable knowledge and understanding of training design that uses a variety of methods.
- Demonstrable application of problem solving and / or diagnostic tools and techniques to identify a range of learning and non-learning-based solutions.
If you are an ambitious and motivated Learning & Development Advisor with experience of designing world beating customer service programmes then this is a chance not to be missed.
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
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