The following job is no longer available:
IT Support Engineer - Android OS & MDM (Hinkley Point)
Ended Featured

IT Support Engineer - Android OS & MDM (Hinkley Point)

Posted 8 November 2023 by Hemmersbach UK Ltd
Be one of the first ten applicants
Salary icon Salary negotiable
Location icon Bridgwater , Somerset

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

IT Support Engineer - Android OS & MDM

Location: Hinkley Point

As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.

Onsite, you will help support and maintain a Walk-up Bar and Tech Vending Kiosk for users on-site. This is predominately supporting a predominately Android OS-based environment - phones, tablets et al. and provides the users with a highly flexible and wide range of technology.

You will be assigned various IT tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service - leaving each ticket not only resolved, but with a smile on the user’s face - a job well done.

Your role will encompass both support, as well as the commissioning / recommisioning of new and returned equipment - maintaining high-levels of customer-service throughout.

This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.

What we look for:

  • Experience with ticket-based support environments
  • Diagnostic & support capabilities within an Android OS enviroment - including tablet & phone configuration and MDM use
  • S/W support experience an advantage but certainly not essential
  • Experience supporting a Vending Locker environment an advantage
  • Due to the varied nature of the role, it may be subject to enhanced referencing or vetting

What we offer:

  • A highly regarded team member within an exponentially growing international company
  • Variety: exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
  • Openness: Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
  • Initial Help: buddy programme to help you get started, a welcome pack included
  • A support package that includes: pension, medical cash plan, as well as additional co-funded benefits

Would you like to join our team?
Please send your CV, together with your availability to interview and salary expectations.

Reference: 51588900

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job