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Inside Sales Coordinator

Posted 23 February by Frank Wills Recruitment Ltd Ended

Inside Sales Coordinator


Competitive Salary

We are excited to offer the opportunity to work for a prominent Shipping company in Liverpool. The successful candidate will be required to provide rate quotations to customers, support the external sales team and focus on business development.

Key Responsibilities:

  • Target new business
  • Achieve set budget volume / gross margin growth across all products
  • Liaise closely with Head Office procurement team to secure competitive pricing to develop volumes
  • Maintain and develop long lasting relationships with key clients to generate additional volume and gross margin
  • To make proactive telesales calls based on quote log and updating CRM accordingly
  • To carry out all aspects of Sales, with particular emphasis on Inside Sales and Quoting
  • To make sure that the customers are aware of all charges and all chargeable events are notified and freighted
  • To issue to all internal and external sales staff all freight tariffs / rate sheets / surcharges and amendments as guided by HO
  • Liaison between customers, external sales teams and HO on negotiation of freight rates. This also involves timely handling of all inward emails, sales leads, progress chasing
  • To assist in targeting and planning outside sales calls
  • To assist the General Manager in preparation of monthly report and market analysis

Key Skills Required:


  • Previous freight forwarding experience is essential for this role
  • Experience in an Internal Sales Role
  • Experience in account management background
  • Confident to meet and build customer relationships
  • Proactive can-do attitude
  • Ability to work under pressure
  • Ability to work alone and as part of a team


  • Excellent interpersonal skills
  • Good IT skills (Microsoft packages - excel/email/PowerPoint etc.)
  • Excellent time management skills
  • Good presentation skills
  • Seeks new ways to improve current working methods
  • Driven and ambitious individual
  • Excellent attention to detail
  • Excellent analytical skills


  • Educated to GCSE level or equivalent (minimum of Grade C or equivalent in mathematics and English)

Required skills

  • Sales
  • Shipping
  • Freight Forwarding

Reference: 33865589

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