Inbound Customer Advisor £17,000 - £19,000 12PM - 8PM SHIFT Kenilworth immed start

Posted 24 April by Groomfield Recruitment Ltd Easy Apply

***NO EXPERIENCE NEEDED TO START THIS WEEK - TEMPORARY TO PERMANENT GUARANTEED - INTERVIEWS WITHIN 24 HOURS

Our fabulous client based in Kenilworth, Coventry are recruiting a high volume of Customer Service Call Agents to join their team IMMEDIATELY due to growth and expansion in business!

FULL TRAINING PROVIDED!

The PART TIME shifts we have to offer are 8am - 12pm or 4.15pm - 8.15pm Monday - Friday.

FULL TIME: the candidate must be FLEXIBLE between the hours of 8am and 8pm to work an 8 hour shift on a rota basis! We also have a permanent 12 - 8pm shift available!!

You must be able to work ONE Saturday on a rota basis due to high demands of the business.

This is an excellent opportunity for someone that is looking to gain customer service experience within an office environment.

Our client offers fantastic benefits with full paid training and amazing salary progression due to your loyalty and commitment to the company!


Main duties Include:

·Receiving inbound calls regarding customer queries

·Speaking with new and existing customers

·Dealing with complaints and cancellations

·Responding to all inbound emails efficiently and effectively

·Liaising with internal departments on a regular basis

·Prioritising work load

·Providing exceptional 5 star Customer Service via telephone and email

Skills:

  • Excellent communication skills both written and verbal
  • Ability to work in a fast paced environment
  • Customer service experience with any sector
  • To be able to work well within a team and using your own initiative
  • Organisational skills
  • Must have your own transport due to the location of the client

Salary:

£ 8:20 per hour for the first 8 weeks

£17,000 pro rota per annum when permanent!

£18,000 pro rota per annum after 1 year

£19,000 pro rota per annum after 2 years

Hours:

4 hour shifts per day working 8.00am - 12.00pm OR 4.15am - 8.15pm

You must be able to work one Saturday per month

Saturday 4 hour shifts are between 08:00 - 14:00

OWN TRANSPORT IS ESSENTIAL

Benefits:

  • Free car parking on site
  • Social team building events
  • Ongoing training and career development
  • Free breakfasts every morning
  • Childcare vouchers
  • Discounted high street vouchers
  • Enhancing your customer service skills and knowledge

**Please note: Due to the high volume of applications we receive, if you haven't had a response within 1 week of making your application then please assume that, on this occasion, you've been unsuccessful**

Required skills

  • Advice
  • Advisor
  • Call Centre
  • Customer Satisfaction
  • Customer Service

Reference: 33861970

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job