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Do you have experience of dealing with complaints and finding solutions to these? Due to an internal expansion to a department, a new job opportunity has come available. Reed have partnered with a charitable housing association based in the East of B...
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Job Title: Quality Controller (Contact Centre) Salary Range: 27,500 - 30,000 per annum (pro-rata for contract) Contract Duration: 4-6 weeks Key Responsibilities: Listen to recorded or live customer calls to assess agent performance and adherence to q...
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Basic salary 35,500 per annum ( 15% bonus) Hybrid working Excellent benefits including private medical care, 28 days holiday bank holidays, & cycle to work schemes We have partnered with a well-known business who are looking for a Call Centre Quality...
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Do you have experience of dealing with complaints and finding solutions to these? Due to an internal expansion to a department, a new job opportunity has come available. Reed have partnered with a charitable housing association based in the East of B...
Go to similar: Officer jobs
Quality Assurance Specialist - Contact Centre Newly created, sole standing role Leeds based Responsible for all quality activities within a small contact centre team Client Details Page Group are working exclusively with a dynamic and forward thinkin...
Go to similar: Quality Specialist jobs
Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to co...
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Conducting end-to-end complaints management process Liaising with internal teams to drive effective query resolution Producing holistic customer experience overviews for continuous improvement Customer Feedback Officer LOCATION: Bristol HOURS: 37.5 –...
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Customer Service Coordinator Imperial Professionals are delighted to announce that we are working in partnership with a global engineering business who are recruiting for a Customer Service Coordinator on a permanent basis. Salary: Up to 23,000 per a...
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Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performan...
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Are you passionate about delivering exceptional customer experiences and resolving complex issues? Join us at SNG, where we shape our services around our customers to create safe, high-quality homes and connected communities. As a Customer Specialist...
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Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations. Ensuring quality and performan...
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Financial Inclusion Officer - Join Our Team We are thrilled to offer a unique opportunity for a Financial Inclusion Officer to join our Communities Team. This role is pivotal in delivering a high-quality Financial Inclusion service across our locatio...
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Due to growth, we are very excited to be opening a new Contact Centre in the iconic Willis Building, Ipswich, and are looking for customer service focused individuals to join our team. As a Contact Centre Team Leader your role will be varied, respons...
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Central Booking & Sales Assistant - Stirling Ackroyd Surveyors Hybrid working arrangements split across our Byfleet office and home working Basic Salary up to 26,000 per annum, depending on experience This is a full time position Monday to Thursday, ...
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Role overview ID: 2024-5369 Entity: Vistry Region: Vistry North Central Midlands Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Telford, Shropshire Date Posted: 27.03.2024 We have a fantastic opportunity for a Sales ...
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Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and fina...
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Venue: O2 Academy Brixton Company: Academy Music Group Location: London Reports to: General manager Working hours: Full-time Role The Assistant Box Office Manager is a key member of the team, to provide seamless and exceptional customer and client se...
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Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs ...
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Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As the Call Centre Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the...
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We are looking for Customer Service Representatives who are passionate about delivering an outstanding customer service. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you. Role: Custome...
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Processing referrals and multi channel queries from stakeholders who require information, help and guidance in relation to the Dynamic Framework ETE contracts within the Business Support Centre. To work in an efficient manner, in compliance with comp...
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Nature and Purpose of Job The Business Support Centre plays a pivotal role in supporting the wider MAXIMUS group in facilitating government contracts. We are the first point of contact for most participants joining our schemes and support the interac...
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Role overview ID: 2024-5552 Entity: Vistry Services Region: Vistry Kent Department: People Contract Type: Permanent - Full Time Job Location: West Malling, Kent Date Posted: 17.04.2024 We have a new opportunity for a Fleet Coordinator to join our Fle...
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Role overview ID: 2024-5420 Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coord...
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We’re hiring customer service advisors to work in London who are well spoken, reliable, polite, and self-motivated fluent German speakers. If you have a winning telephone manner, we’d love to hear from you. What we offer Customer service agents: Earn...
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