Customer Service Advisor

Posted 11 September by Pertemps Plymouth Commercial
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As an administrator working in the Customer Service department, you will keep plates spinning by juggling customers queries, provide administrative support and providing excellent customer service – with a smile!

This is an exciting opportunity to join a large organisation with great career prospects!

As an Administrator (Customer Service) you will:

• Answer all inbound phone calls from customers and clients, liaising with various departments.

• Coordinate and book appointments using a bespoke diary management system.

• Update clients regarding appointments, cancellations and queries.

• Liaise with the Account Manager regarding client and employee queries

• Perform general office duties such as typing, operating office machines and sorting mail.

As a successful Administrator, you will ideally have an NVQ 2 Administration/Customer service qualification or experience in an administrative, customer service based role within an office environment is essential.

You must have a great telephone manner and feel confident to liaise with clients, customers and internal departments.

This is a full time position based on the outskirts of Plymouth, with full-time working hours Monday – Friday (37.5 hours a week).

The salary for this position is £17,000 with great holidays and benefits package!

If you have previous administrative experience, great communication skills and a customer service background, please call Natasha at Pertemps Plymouth to fast-track your application or click apply now!

Reference: 38891067

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