Customer service advisor

Posted 9 May by Hays Specialist Recruitment Limited Easy Apply

A full time temporary customer service advisor job working for a global firm based in Fareham

Your new company
A global retail and manufacturing business based in Fareham

Your new role
You will handle inbound calls from customers dealing with their queries and resolving their issues. You will be using multiple internal CRM systems to log data and record information. You will be dealing with telephone queries, email and live chat queries working in a busy call centre environment. You must be available to work one weekend day a week.

What you'll need to succeed
You must have previous telephone based experience dealing with customers and resolving issues. You will have the ability to build rapport easily and have excellent communication skills both verbally and written. You must be able to work as part of a team and also individually and work in a busy office environment. You must be immediately available for interview immediately and to start soon after.

What you'll get in return
There is parking available on site and is close to other public transport links. You will be entitled to staff discounts with regular in office incentives and fun days.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • Customer service

Reference: 35096071

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