Customer Service Advisor - Global Company

Posted 24 November by Search Consultancy

Customer Service Advisor
Stockport
£19,400 Basic OTE £25,000

*Superb career opportunities through personal development and regular reviews
*Award winning training scheme
*Voted in the Times 'Top 100 Companies to work for' - 6 years
*Excellent benefits including rewards scheme, car scheme, holiday entitlement scheme and more…

A Luxury Goods business based in Stockport k is currently recruiting due to continued growth within their customer service division.

Due to this expansion and continuous growth in the company - they are seeking experienced customer service advisors who are ambitious, professional and experienced in delivering high class customer service.

Person Specification & Experience Required:

*Previous experience in a phone based customer service environment
*Experience of working towards targets
*Very service motivated and a self starter
*Keen to work as part of team but also to aim for individual targets
*Comfortable managing inbound and making outbound calls to customers

The Job Role:

*Speaking to existing customers who already have a product with my client
*Managing inbound calls from customers to discuss the product
*Making outbound calls to customers who have requested a call back or made an enquiry on the website
*Calling customers who have been passed internally from other department within the business
*Creating call backs for colleagues and ensuring these call backs are followed up
*Delivering 100% quality service on every call
*NO COLD CALLING

This is a fantastic opportunity if you are looking for a new challenge and a business where you can develop a career in an customer service role

Ongoing training will be provided and monthly reviews will be scheduled to ensure you are developing within the role in order to progress to the next step through promotion. (Basic salary increased and earning potential increased)

Interviews and start dates ASAP. Click apply today or send your CV to or call Rick Halkon on 0161 (835) (8749) for more info.

Key words: Customer service advisor, inbound service advisor, outbound service advisor, customer service accounts, customer service, scheduling, coordination

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Required skills

  • customer service
  • scheduling
  • coordination
  • Customer service advisor
  • inbound service advisor
  • outbound service advisor
  • customer service accounts

Reference: 33885501

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