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Customer Service Advisor - British Gas

Posted 21 February by Capita Customer Management Ended

Salary: £16,848 (£8.10 ph)
Start Date: Monday 5th March and 12th March 2018
Shift/Hours: Flexible 40 hours working between Monday - Friday 8am - 9pm and Saturday 8am - 6pm No Sunday working. Fixed days off.
Location: Capita Park, Dearne Valley

So, you're interested in being a Customer Service Advisor for British Gas in our Customer Management Team. That's great news. Let's see if you might be the right fit for this role. Here's what you can expect when you join us:

You take pride in helping people. You always have.
You pick up the phone. You ask questions. You start conversations.
You know every customer is different.
You spend time with them. Building their trust. Understanding their needs.
You welcome Sarita to British Gas, to make sure she has everything set up.
You explain to George about the changes to his bill, so he understands why it's changed.
You check in with Abi as a courtesy call, to see if she's still happy with her contract.
You're always learning. Every day. With every call.
You share what you know. You mentor others. You keep growing.
You bring your true self to work. You're adaptable, but you're still you.
You're proud of how far you've come. And so is your team.
You're always eager for more. There's room to progress. You know you can do it.
You wish you'd found this job sooner. You're glad you applied. You've never looked back.

Reference: 34527571

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