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Customer Response Administrator

Posted 1 March by Reed Easy Apply Featured Ended
REED Business Support is working together with a national client to recruit a Customer Response Administrator on a permanent basis for their Ashburton site. This is a part-time role of 15 hours a week with working hours of Thursday, Friday and Saturday, 9am - 2pm.

The role will involve monitoring all mains failures and low battery signals generated by the customers' products. You will make outbound calls to customers who have unusually low product use and discuss the use of the product with new customers. You will be responsible for ensuring that all information on the central database is accurate.

The successful candidate for this role will have a confident telephone manner, with the ability to approach all customers in a calm and consistent way. A proficiency in IT applications such as Microsoft Office is necessary, as is the ability to learn new system quickly.

Due to the location of our client, candidates will need to have access to their own transport.

Please note that due to the nature of the role, a DBS check is required for the successful candidate.

For more information or if you would like to be considered for this role, please call Soraya Anvari on 01392 262 670, or hit the 'Apply' button below.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 33909985

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