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Customer Account Manager

Posted 9 February by Reed Featured Ended
We are delighted to be recruiting for an excellent opportunity based in Great Yarmouth for a maternity contract role. Our client is looking for a Customer Account Manager to work within their successful technology based team.

If you are enthusiastic, have a sales background, appreciate high levels of customer service, can work under pressure, have a high level of attention to detail and a strong work ethic, I want to hear from you.

 Deliver proactive account management to a defined portfolio of Global Resellers.
 In conjunction with the Product & Solutions Sales team, explore areas for growth within existing reseller business and act to implement the growth initiatives through proactive client contact.
 Preparation of stats and reports to develop follow on business within the defined account base.
 Maintain and expand relationships with key personnel within your accounts.
 Provide an exceptionally high level of customer service.
 Provide formal quotations related to products & services.
 Qualify and report on all opportunities, using CRM.
 Manage Sales Pipeline and opportunity closure plans.
Liaise with relevant internal departments to ensure customer requirements are met and completed in timeframes acceptable to the client.
Manage external and internal expectations.
Deliver SOFT (Sales, Opps, Failures, Threats) Analysis during monthly Sales Meetings.
Achieve monthly, quarterly, and annual sales targets.
Work as a team with a dedicated Sales Coordinator who will support your efforts.

WE are looking for someone who can.....

 Be highly motivated with a strong work ethic, initiative and focus.
 Be able to communicate efficiently – verbally, in print and on the phone.
 Be detail orientated.
 Be able to multitask and handle multiple client accounts.
 Be able to manage time and projects effectively.
 Be able to work alongside other internal teams.
 Demonstrate high level of customer service.
 Have knowledge and experience in using Microsoft Office Software.
 Have efficient networking skills.
 Have extensive knowledge of the company’s products and services.
 Be professional

Please contact gemma.carver@reedglobal.com with your CV in Word.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 33971594

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