Claims Handler

Posted 6 June by Gradion Services Ltd Easy Apply

Claims Handler

Commercial Insurance

Based: Neston - CH64 (free parking / near train station)


Office Hours (Mon - Fri)

The Company:

Our client is a long established and independent insurance broker specialising in various products to SME’s. The company are growing and they now have an exciting opportunity for an experienced Claims Handler to join an established team.This is a varied role where you will be responsible for proactively administering motor / property and FNOL claims in its entirety.


  • Process new claims notifications from customers
  • Review and verify documentation in order to ensure fraud is detected whenever present
  • Upload claims information on to the Company’s internal system
  • Send claims details to insurer concerned
  • Advise customers on the relevant action to take at all stages of their claim.
  • Handle claims declines and appeals
  • Deal with diary list on a daily basis
  • Communicate to customers the up to date position at all stages of their claim.
  • Chase insurers to provide speedy settlement
  • Advise customers of final outcome of their claim
  • Deal with incoming post and telephone enquires in relation to the claim.
  • Adhere to legal & industry regulatory requirements

Required Skills:

Current and relevant experience within a Claims role

Good understanding of the insurance market & related products.

Excellent customer skills

Sound IT skills

Good Telephone manner

Working knowledge of FCA Regulations.

High level of listening skills Knowledge of Open GI System

Self motivation

Able to cope with high volumes of work

Manage own caseload

Able to work well in a team

To find out more or to apply, please forward your CV quoting Ref: Grad0606 or contact us

Required skills

  • Administering
  • Broker
  • Commercial Insurance
  • Motor
  • Claims Handling

Reference: 35316662

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