Cute Resource Solutions are excited to be working with a fantastic Law firm in Bristol, who are currently looking for an experienced Claims Handler to join their MOJ PI Claims team.
As a Claims Handler, you will be responsible for being a first point of contact for clients who are looking to make a personal injury claim. You will be required to explain the legal process and the stages of making a claim, whilst ensuring that the client is kept updated at all times.
Other responsibilities will include:
- Answering inbound calls
- Using the case management system
- Complete all administration around calls
- Update the database with all details of the claimant
- Liaise with insurers and any other third parties
This is a heavily telephone based role, so the successful candidate will have excellent communication skills and a very good telephone manner.
Required skills and experience:
- Experience managing personal injury claims
- Excellent customer service skills
- Computer literate
- Experience using a case management system
This is an exciting opportunity to join a growing Law firm, where you will be able to develop you career as a Claims Handler.
If this opportunity appeals to you, please get in touch with Hannah in the Cute office for more info.
Please note, Cute Resource Solutions are acting as an agency on behalf of this vacancy and client.
- Case Management
- Communication Skills
- Customer Service
- Law Firm
- Legal Process
- Personal Injury
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