Business Improvement Manager

Posted 5 days ago by Hays Specialist Recruitment Limited
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Your new Company

My client is a multinational telecommunications company based in London operating in around 180 countries and one of the market leaders in the UK. They are looking for a Business Improvement Manager to join their London City team on a 3-month contract basis.

Your new role as the Business Improvement Manager

You will work within a defined Business Improvement discipline to support the development and operation of change initiatives that improve the measured performance of the business, service or customer satisfaction. You will carry out a high level of insightful analysis that will identify opportunities for Business Improvement.

You will undertake measurement and analysis of processes to identify improvement opportunities and implement process/procedural change. You will compile and analyse process/systems/organisational performance metrics. You will use all forms of data and all benchmark data to provide insightful and effective MIS/Analysis.

To be successful as the Business Improvement Manager

The skills you will need to succeed:

  • You will be able to scope, agree and deliver measures that will drive and assist in the analysis of business performance
  • You are able to provide the data to enable the business to test/challenge current thinking and to drive the implementation of new practices/policies, and where necessary build alternative strategies that can lead to an improvement in business performance
  • Experience gained in commercial environment
  • Accredited in research and analysis techniques for customer satisfaction roles
  • Trained in process/quality management approaches appropriate to the role

What you'll get in return

3-month contract paying £400 per day

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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