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Audio Visual Account Manager

Posted 2 February by Prospero Intergrated Ended

Primary Responsibilities

- Ensuring close liaison and developing exceptional working relationships with clients.

- Providing professional knowledge and expertise.

- Establishing and maintaining a thorough knowledge of products.

- Preparing client quotations and proposals.

- Liaising with our in-house technical staff to ensure that our clients receive the right level of technical input where it is required.

- Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements.

- Maintaining an accurate and up to date record of all client communications.

- Using our company system to log all bookings and produce paperwork for client approval and signature.

- Conducting client visits as necessary and appropriate.

- Achievement of specific projects and targets as set and defined by senior management.

- Working with the Directors to identify and access new markets/ clients.

- Participating in exhibitions and events as and when required.

Qualifications and pre-requisites

- A strong, proven background in managing a portfolio in a fast-paced sales/customer service/account management environment within the Audio-Visual events industry.

- A good standard of education and a professional approach.

- The ability to understand client needs and aim to exceed expectations (as we believe superior client service is key).

- Strong organisational skills and planning ability.

- A keen eye for attention to detail.

- Flexibility to deal with the demands of working in a fast-paced environment.

- Excellent communication skills, both verbally and written.

- A positive minded self-starter who’s able to use initiative.

- Adaptable and flexible to the demands of the event industry. Being part of the 'live events industry’ means there are no second chances!

- A dynamic individual who will work over and above the job description all in the name of enabling us to deliver great events for our clients.

- A great team player.

Required skills

  • Account Manager
  • Sales
  • Technical Sales
  • AV
  • Audio Visual

Reference: 34388342

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