Application Support Analyst

This position requires an Application Support Analyst who is proficient in managing, maintaining, and optimising key business applications for an organisation in the not for profit and charities sector within the technology department. The successful candidate will be expected to provide technical support, ensure software updates, and contribute to process improvements.

Client Details

Our client is a well-established not-for-profit organisation in the technology sector. With a workforce of over 1,000 employees spread nationwide, the company has a strong reputation for delivering high-quality service across the UK. Based in Manchester, this organisation in the not for profit and charities sector is renowned for its commitment to helping communities.

Description

• Manage and maintain key business applications
• Provide effective technical support to users
• Ensure timely updates and patches of software
• Contribute to process improvements
• Analyse system issues and provide solutions
• Work collaboratively with other technology team members
• Document system changes and maintain a knowledge base
• Ensure compliance with company and industry regulations

Profile

A successful Application Support Analyst should have:

• A degree in Information Technology or a related field
• Strong understanding of software applications and systems
• Excellent problem-solving skills
• The ability to work collaboratively in a team
• Excellent communication skills, with the ability to explain technical issues in clear terms

Job Offer

• A competitive salary range from £38,000-£42,000 per year
• Excellent benefits package
• A supportive and inclusive work culture
• Opportunity to work in the rewarding not-for-profit sector
• Based in the vibrant location of Manchester

If you are a dedicated Application Support Analyst looking for a fulfilling role within a reputable not-for-profit organisation, we encourage you to apply.