A renowned Housing Association is currently looking for a temporary Administrative Assistant to work on an ongoing temporary basis.
Key responsibilities are as follows
Provide administrative support to include: organising and maintaining records (electronic & paper), updating policies & procedures, liaising with contractors, photocopying, telephone answering
Raise purchase orders in consultation with team members, monitor the status of the works and ensure payment is made when appropriate
Maintain the administrative functions of the team including asset lists, property lists, compliance certificates, survey information and contact information
Service meetings as requested, taking and recording minutes, initiating actions arising from meeting as appropriate.
Update CRM with relevant information including legal action being taken against tenants
Provide additional information to contractors and consultants to enable them to carry out works/surveys
Prepare letters and reports and distribute when required
Manage incoming calls, emails, letters and invoices to the team and ensure responses are sent within agreed timescales liaising with colleagues where necessary
Take responsibility for ensuring complaints are dealt with in given timescales and reported to the contract manager/senior contract manager.
Must have a strong consistent administrative background for no more than 3 years
Excellent on Word & Excel
Excellent communication skills
Able to start immediately or on short notice
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